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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have visited the United States rated Travelex
4.64 out of 5
694
ratings and reviews
96%
recommended
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Cruise
Filed claim
Travelex Travel Basic
Understandably, it takes a while to get forms submitted and I knew upfront that I wouldn't get my money back right away. They were helpful and understanding and it didn't take too long for the pay out.
Whitney R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Unfortunately, had to cancel a long-awaited hiking trip in the Rockies because of a health issue. Our claim (accompanied by my doctor’s statement) was processed quickly and covered the amounts we would have otherwise lost.
JOHN M. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
The plane didn’t go down so there was no claim on the insurance. Thank
Goodness.
Deborah E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Used to offer a yearly flight insure plan and have not come back with it
Scott K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Gives me peace of mind.
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure Plus
Having coverage for this airline trip gave me peace of mind. Thank you for providing this important service.
Ethan E. would recommend this plan to a friend or relative.
-1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Peace of mind to have if by chance something would have gone wrong.
Gerard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Excellent service and plan. I purchased this policy for a two week long trip. Unfortunately, during the trip, a non-traveling family member passed away and I had to cut the trip short. When I filed a claim, I provided supporting documentation (including death certificate) and was reimbursed for the full amount of the trip that I missed due to returning home early for the funeral services. Very satisfied.
Thomas Z. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
The Travelex claims website required that I file a claim to get copies of the doctor’s form and then had to start all over again once the doctor completed the form. It would been easier initially to go to a page setup up for downloading forms.

With the necessary forms in hand, filing online was fairly easy and the claim was approved within two weeks.
Bryan B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We booked a trip Feb. 12, 2020 and purchased insurance Feb. 14, 2020. Due to the corona virus we canceled the trip. We called Travelex to make a claim.. The Travelex agent told us the corona virus was NOT a covered reason for trip cancellation, so they would not make any payment.
Frederick A. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    We will be reaching out to you personally to go over options for a Date Transfer, which will allow you to reuse your policy for a future trip.

    We appreciate your patience during this time and look forward to hearing back from you."
    May 11,2020
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