Travel Insurance Reviews TravelSafe Basic
Basic is the most economical of the two TravelSafe plans and may be ideal if you are traveling on a budget. Coverages offered include Trip Cancellation and Trip Interruption for basic perils, Baggage, Travel Delay, Medical, and Emergency Medical Evacuation. This plan offers an optional Extended Personal Property Pac, if eligible, which removes exclusions for professional or occupational equipment and some electronics.
To learn more, see the TravelSafe Basic product page.
The trip included a
cruise
TravelSafe
Basic
Every encounter with the staff was great and they were very accomodating. I only encountered a little bit of difficulty when I had to add a few days to the end of my trip for coverage. It just seemed it was difficult for the phone representative to find the right carrier of my insurance. But once he did everything was fine. I would definitely recommend this company.
Shannon K. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Basic
Great protection at a reasonable price "just in case" something happens. Staff was very helpful as well.
Marc R. would
recommend this plan to a friend or relative.
TravelSafe
Basic
Didn't have to use the plan but was glad to know it was available if needed.
Clayton M. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Basic
Fortunately, we did not have to use this insurance plan. However, we did have a comfort level that if something did go wrong, we would be covered sufficiently.
Mary V. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Basic
It took five(5) months to get the money back and it was only $1098.00 and I filled out all the paper work perfectly and did not have any additional information to send in or reports requested by the company. Not good business.
Theodore D. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
TravelSafe
Basic
Well Satisfied
Alfred D. would
recommend this plan to a friend or relative.
TravelSafe
Basic
This is the first time I've had to file a claim on a travel insurance policy, and all I can say is that it is great until you have to file a claim. At that point, the response time is horrible.
It is interesting that the company took my money in a few seconds via a website. Once I filed a claim, though, everything reverted to paper and snail mail. From the time I first filed my claim that our rental villa had been destroyed by hurricane Irma to the time I finally received my reimbursement was almost two months. That's two months that the company was earning interest on my money while I was paying interest to my credit card company. I realize the hurricanes resulted in many claims during this time - the processing company should hire some temps to help with the workload.
It is interesting that the company took my money in a few seconds via a website. Once I filed a claim, though, everything reverted to paper and snail mail. From the time I first filed my claim that our rental villa had been destroyed by hurricane Irma to the time I finally received my reimbursement was almost two months. That's two months that the company was earning interest on my money while I was paying interest to my credit card company. I realize the hurricanes resulted in many claims during this time - the processing company should hire some temps to help with the workload.
Roger B. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
TravelSafe
Basic
Claim was mailed to Trip Mate on 10/03/17. Case was closed by Trip Mate 11/27/17 and claim was approved. Refund check was dated 11/27/17. Envelope was post marked 12/01/17. Received on 12/07/17. Why does it take 2 months to get this done?! The premium is required to be paid within 14 days of the initial deposit, in order for the pre existing conditions to be waived. All documentation to proof the claim was provided. In the age of electronics why is this so cumber some?! Looks like what's good for goose is Not good for the gander?!
Dietrich Z. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
TravelSafe
Basic
Have used insure mytrip several times never had need to file claim. Provides peace of mine.
Ronald S. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Basic
Choose this plan when cruising and seems to cover all my concerns
Larry B. would
recommend this plan to a friend or relative.
Trip Mate, who handled your claim on behalf of TravelSafe, generally expected to finalize your claim and provide payment within 30 days or less of receiving your claim. Unfortunately an intense hurricane season increased the number of claims and delayed that turnaround time period from 60 to 90 days. As you know, Hurricane Irma struck from August 30th to September 12th; Hurricane Jose ranged from September 5th to September 21st; and Hurricane Maria from September 16th to September 30th.
Once again, we thank you for your patience. Please feel free to call InsureMyTrip at (800) 487-4722 if you have additional questions.