I have a question about this subject!

Question:


We are three sisters traveling together but we live in different states. Do we have to purchase individual plans?
- MarieV,
04/23/2023

Answer:


Yes, if you live in different states or travel on different dates, you will need to obtain separate policies. You are all still covered just the same as if you were listed on the same policy together though. Coverage extends to Traveling Companions and Family Members, even if you are all insured on separate policies. You do not have to be insured with the same provider either in this situation.
- MattG,
Customer Care insureMyTrip
04/26/2023

Question:


What is a look-back?
- NancyG,
02/06/2023

Answer:


Each plan has a Pre-Existing Condition Period, the Pre-Existing Condition Period is the number of days that the insurance company will "look back" from the effective date, to see if your claim is related to a Pre-Existing Medical Condition. For Comprehensive Plans, this is typically 60-180 days. For Medical Plans, it can be up to 3 years.
- MattG,
Customer Care insureMyTrip
02/07/2023

Question:


For Travelers Age do I enter my age today, or my age on the date of travel (they are different)?
- Dave,
04/05/2022

Answer:


Please list the travelers' ages as of today on the quote form. Thank you.
- MattG,
Customer Care insureMyTrip
04/16/2022

Question:


If you buy insurance for a cruise for instance, and then have an accident or event that prevents you from traveling and you cancel your trip within the 100% refund period and the cruise line refunds all of your money, is any or all of the insurance premium you paid refundable.
- CarolH,
06/08/2021

Answer:


The insurance premium is only refundable within the 10-15 day review period from when the policy was purchased. If your trip was cancelled and you were fully refunded by the travel suppliers, and you are not filing any claims, you can request an exception to have the premium refunded at that time but there are no guarantees.
- MattG,
Customer Care insureMyTrip
06/10/2021

Question:


What is the "Lookback period" on the insurance quotes?
- NancyB,
01/26/2018

Answer:


Each plan has a Pre-Existing Condition Period, the Pre-Existing Condition Period is the number of days that the insurance company will "look back" from the date the insurance was purchased, to see if your claim is related to a Pre-Existing Medical Condition. For Comprehensive Plans, this is typically 60-180 days. For Medical Plans, it can be up to 3 years. If the reason you are canceling, interrupting or seeking medical coverage is related to pre-existing conditions there will be no coverage, unless you have a waiver. A Pre-Existing Condition is any treatment, diagnostic tests or exams, any recommendations for diagnostic test or exams, or any adjustments in medication up or down within the pre-existing condition period stated (depending on the company, 60 – 180 days prior to the effective date). Most Comprehensive Plans will offer a waiver of pre-existing conditions if you meet the following conditions: You purchase the policy within 10 to 21 days of making your first trip payment; insure ALL prepaid non-refundable expenses prior to your departure date; and be medically fit to travel the day you purchase the policy. If you qualify for a pre-existing conditions waiver, you can disregard the look back period.
- MattG,
Customer Care insureMyTrip
01/27/2018

Question:


We are going on a 21 day Viking ocean cruise visiting several countries. With your insurance will we get "cash" back if we cancel for any reason?
- JoanZ,
03/04/2017

Answer:


Generally, you are reimbursed in the form of a check if you had to submit a claim. There are 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, most of the policies will reimburse you 75% of your trip costs, unless otherwise noted.
- MattG,
Customer Care insureMyTrip
03/08/2017

Question:


is there a discount for children 21 and under
- peggyM,
12/28/2013

Answer:


Certain plans do discount for children under 21 or under 18. Plans are available based on your trip details and the state you reside in. The easiest way to find the best priced plan for you is to enter your information in the quote form and then sort the plans by cost. Or you may call us at 1-800-487-4722 and a representative would be happy to assist you with a quote over the telephone.
- NicholeH,
Customer Care insureMyTrip
12/28/2013
I still have a question about this subject!