Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
AIG Travel
Travel Guard® Preferred
The festival organizers canceled the event. We were told by Peggy that we could suspend our coverage until the new event in 2024. A representative of AIG responded to my request with a "No" that's not possible. I feel ripped off by AIG in addition to the people at Music Fest Events.
Michael D. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Angie
I’m sorry to hear about your recent trip cancellation. While we cannot suspend your coverage indefinitely, you may qualify for a policy modification. In order to make a change to the travel dates listed on your policy, you must submit a formal policy modification request before the scheduled return date on your policy. The new travel dates cannot be more than one year beyond the original travel dates. Your new premium will be calculated based on the details of your rebooked trip. If the new premium is greater than your original premium, there will be additional premium charged. If the new premium is less than your original premium, no amount of the original premium will be refunded. Please note that once you modify your policy, you will not be able to file a claim against the original policy or trip. To modify your insurance policy, please click here.”Oct 17,2023
The trip included a
tour
AIG Travel
Travel Guard® Preferred
I gave this plan a 5-star review based on the proposed/potential coverage and cost. I did not need to file a claim on the plan, so I cannot speak to whether or not the plan met expectations nor the service of the company for filing a claim. For cost and coverage, the plan provided what I needed to have covered for a reasonable price.
Faith F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard® Preferred
We did not have to use the plan however everything we needed coverage for was there.
Leonard W. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard® Preferred
FINE.
no problems
protection when/if needed
no problems
protection when/if needed
Anne K. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Deluxe
Fortunately, we did not have to use the insurance coverage. It was easy to compare policies and decide on what we wanted.
Donald H. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard® Essential
This was one of the rare trips where we did need to file a claim, due to a cancelled flight. Once we submitted the paperwork and documentation, AIG processed and paid the claim pretty quickly without squawking about it. So experience with the policy was good and smooth.
Bryan B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard® Preferred
easy to access insurance , with good coverage at a reasonable rate
David G. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard® Preferred
I never ended up needing my travel insurance, but there was one instance when I thought I might and I found it almost impossible to contact the center to find a provider and what was covered. As I only had a data plan for my phone, there was no way to call a normal number and I could not easily find an online chat to get the same information.
I don't know if I missed a Whatsapp number I could call, or an online chat help, but it would be useful to add if it doesn't already exist.
I don't know if I missed a Whatsapp number I could call, or an online chat help, but it would be useful to add if it doesn't already exist.
Eileen B. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard® Essential
I really can’t make a true review, because we have yet to have an opportunity to use it. However, we have gotten an email from the car rental company stating there was a large scratch on the back bumper. We never saw that, never noticed it, and have no idea if it was there when we got the car. So, is AIG going to cover that damage if we are charged with it?
Beth B. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard® Essential
We got caught up in that mess at Newark airport in June 2023. United moved our connecting flights to the next day while we were in the air, and there was an approximately four-hour line just to talk to a rebooking agent. No hotels, no rental cars available in the area. I submitted my claim for the flight since it was of no use to us being a day later, and I was VERY happy with how quickly AIG Travel Guard resolved my case. Thank you so much. This was my first time ever submitting a claim, and I was worried it would take forever, but it was completed in about a week's time.
Jane E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful