Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I called before the trip with a question regarding cancellation and spoke to two different people of which neither of them answered properly and were more concerned with not obligating the company
Joseph P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for bringing this to our attention. Our records do indicate that you contacted InsureMyTrip on the day before you departed on your trip questioning if a family member, who was not on your policy, was unable to go on the trip due to a medical issue. Our customer care representative read to you the terms of the policy then transferred you to the claims department to report your claim. Although it is not unusual for customers to expect a determination of coverage with that phone call, coverage can only be confirmed by the travel provider and only after reviewing claim documents.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
I did not file a claim on this plan so I did not receive anything of value from this plan. This plan only gave me piece of mind while traveling in case something happened.
Neill O. would
recommend this plan to a friend or relative.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
I have traveled frequently during my 85 years and have always purchased enough travel insurance to cover my trip. For many years I never had a problem and the insurance simply bought peace of mind. Twice in the last two years I actually needed the insurance. My claims were processed promptly and fairly covering medical expense on one occasion and trip cancellation on another. I do recommend Trip Protector Lite.
Robert P. would
recommend this plan to a friend or relative.
Very poor experience with this company. Countless phone calls checking on my claim over a 3-4 month time period. Poor customer service and a lot of excuses. Would never use this company again.
James P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
We filed a claim for prepaid transport from the cruise port in Venice to the airport. Due to high winds and waves, our cruise docked late and people were not allowed to de board until nearly 10AM. We contacted the transport firm and they said they were re-scheduled, but we did not know when we could de-board. They insisted we rescheduled but we coild not provide them a time (and which they said they only wait 15 minutes, so we cancelled). We were emailed that the claim is being processed. About 10 days later, we received an email that our claim for prepaid shuttle to airport costs was honored and we will be getting a check back covering those lost costs. The check arrived today and we are delighted by the outcome and positive service from AIG.
Harry L. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
I did not have to make a claim, so I cannot comment on that aspect. But I can say that Insure My Trip was helpful when I called with questions regarding questions, coverage, comparisons. We will be using them for future trips!
William M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.