Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Our bag was delayed by the airline for six days. The claim was processed quickly. There is a $200 limit on delayed baggage (less than what we had to buy!) but this is fairly standard for all plans.
Nina K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Of course, it's always a good thing when you don't need to utilize your insurance; but of course, that's what it's for. I found the online process easy to navigate and the information provided by the customer service rep very easy to understand. I always ensure our trips but have never had to use the insurance (knock on wood!) The true test is if and when I ever need to file a claim.
Harry M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately I have not had to file a claim under any of my travel policies, and that is really the time you find out if the plan is a good value based on the customer service.
LIS K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Fortunately, I did not need to use the insurance on this trip. That would be the true test of how good the coverage was, however, I'm hoping I never have that learning experience. I just know that I would not travel without this coverage and I believe the policy covered anything I would have needed.
Dawn B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I was affected by the recent ground crew strike at the two airports in Berlin, Germany. I was schedule to fly into the Berlin airport on Monday, but due to the extension of the strike from 24 hours to 48, I wasn't going to be able to reach Berlin until Wednesday that week. This meant that I would miss my connection (a train to elsewhere in Germany) by 1.5 hours. As I knew this would be the case, I called April Travel Protection and told them my predicament. Based on the rules associated with this plan, I would have had to travel to Berlin and miss my connection before they would actually help me figure out how to continue my trip. Meaning I had to land in Berlin and then call them to get help to get me back on schedule. How long would that have taken? I understand the limits of my coverage, but I also would like to be able to take preemptive steps to avert wasted time on my vacation.
Amy S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you very much for this review.
As you found out when contacting April Travel Protection, there is no reimbursement for the preemptive measures that you might decide to take in order to avoid wasting your vacation time. As in all Comprehensive plans, you would first have to be delayed en route to or from the Covered Trip for 6 or more hours due a defined Hazard, such as a strike, before you can file a claim for the additional travel expense.
This is not the first time that we have heard your complaint. Although your comments are logical, many of the state insurance departments would first have to approve such coverage. However, as of today, we do not know of any travel insurance plans that are offering that higher level of coverage.
As you found out when contacting April Travel Protection, there is no reimbursement for the preemptive measures that you might decide to take in order to avoid wasting your vacation time. As in all Comprehensive plans, you would first have to be delayed en route to or from the Covered Trip for 6 or more hours due a defined Hazard, such as a strike, before you can file a claim for the additional travel expense.
This is not the first time that we have heard your complaint. Although your comments are logical, many of the state insurance departments would first have to approve such coverage. However, as of today, we do not know of any travel insurance plans that are offering that higher level of coverage.