Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Had to make a claim because of catching covid and quarantine requirements in the country I was staying. The claims process was easy and the agent I spoke to on the phone was very kind and helpful.
It did take a couple months for my claim to be processed and paid due to being unusually busy. This did not bother me and I was told that usually they try to process claims within 30 days and hope to be back to that target by January 2023.
Scott O. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I had a concern while on travel and emailed a question to customer care. I received a quick and complete response that alleviated my concerns and enabled me to enjoy the rest of my trip.
Brant M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Purchasing the plan was simple enough and price was comparable. I did not need to file a claim, therefore, it’s not possible to rate the plan. In my view, how the well the plan rates is in the claims process
Barbara N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I bought the policy based on fair pricing and good coverage. I put down a deposit on my trip with Crystal Cruises, who then went bankrupt. I filed a claim for the deposit under the travel policy along with the requested documentation, and the claim was paid with zero hassle. I then changed to another cruise line and the remainder of the trip went perfectly with no further issues. I'm very pleased with Generali.
Scott D. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately we did not need to use our plan. Only purchased the part in case of illness or quarantine as our trip itself was covered by the tour company. Was glad to find a plan that actually HAD quarantine coverage & that it could be purchased separately.
Diana P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I bought Nationwide Prime through "insuremytrip.com". Unfortunately I had an issue on my overseas trip. Very difficult to contact a "Nationwide" rep who knew about this obvious 3rd-party insurance. First words out of his mouth were "I don't think we cover you for that". That's never good to hear when you're in a foreign country. I suffered with the issue until I got back to the US and was covered by my employer's health plan. $20/day travel insurance is barely worth the 64 pages of fine print. Never again.
John P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We thank you for your feedback. All claims are adjudicated based on the terms and conditions of the insurance policy. We have contacted the claims department of Nationwide on your behalf and it appears that this claim was handled correctly. A representative will reach out to you to explain this further.
In the future, please do not hesitate to contact our Customer Care department for any questions pertaining to your policy. Our team of representatives can be reached at 800-487-4722 or by email at [email protected].
We thank you for your feedback. All claims are adjudicated based on the terms and conditions of the insurance policy. We have contacted the claims department of Nationwide on your behalf and it appears that this claim was handled correctly. A representative will reach out to you to explain this further.
In the future, please do not hesitate to contact our Customer Care department for any questions pertaining to your policy. Our team of representatives can be reached at 800-487-4722 or by email at [email protected].