Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The application process was efficient. the contact people were pleasant and knowledgable (and spoke english). Thankfully I did not experience any issues where I had to use the insurance, so I can't speak to the claim process, where I've had nightmares in the past. and had to get the Attorney General involved with a very legitimate claim with Allianz.
Ronald M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We've purchased their coverage several times in the past. (Generali Global Assist) Last year we had a claim and they were great with handling and paying. Will continue to purchase their coverage for all our travel needs.
Barbra R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It took awhile to find, but this is better than what any other typical insurance company provides. I didn't need to make a claim, but the coverage appeared excellent for price.
Sharon M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Luckily we had no health issues during the trip, but we were very pleased with the ease of purchasing the insurance, and the coverage for a very reasonable price.
Milton R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I called General Global on 9/20, after going to my London hotel, trying to check in, was told no hot water, and they didn’t know when it would be fixed, waiting for a part. Rep. Looked at my policy and I was told not covered for trip interruption, even though I didn’t know if hot water problem would be fixed, and I would need to go to another hotel. I was very disappointed with General Global coverage. . Eventually there was hot water.
Lynda Romano. [email protected]
Lynda R. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
At Generali Travel Insurance, we take customer service very seriously. We’re sorry we didn’t meet your expectation. Our travel assistance line is available 24/7/365, to provide emergency assistance. We will review your call recording to ensure our team is providing the best service possible. We appreciate your feedback and your business, Lynda.