Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully, we didn't have to file a claim so I can't speak to that, but we were glad to have this plan in place to cover all of the "God forbid" scenarios that would have caused us to interrupt or cancel our travels. The big reason to purchase this type of insurance is always for peace of mind...
Debbra B. would
recommend this plan to a friend or relative.
The trip included a
cruise
GoReady Insurance
Choice
I didn't use it but felt comfortable traveling knowing I had coverage.
Karen K. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
We are very happy that there were no occurrences to necessitate a claim. We hope the process would have gone smoothly in the event of a claim. We would choose John Hancock Insurance again in the future.
Yvonne C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GoReady Insurance
Choice
April was wonderful, easy to work with and very responsive. Will definitely use for my next trip.
philip K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard Basic
I recently took a luxury trip to Tahiti. The policy cost me just over $1,400. The trip was interrupted and delayed by a aircraft maintenance issue. The missed flight resulted in a cost of over $5,000 for alternative transportation, and a missed night up at the Four Season's ($2,000). AIG Travel Insurance does not cover aircraft maintenance issues, and would only cover $100 of the night which cost me $2,000. AIG Travel Insurance won't pay your claim. Don't use them. Very unhappy with their poor insurance service and their policy is a joke. Don't waste your money on these expensive policies, since they'll find a way not to pay you on a claim. Also keep in mind for luxury travel, most of these travel insurance agencies will first make your homeowners policies to pay first, and they are the secondary. In this case, they just would not pay for the trip interruption and delay. Buyer beware, don't buy policies from AIG Travel Insurance.
Gregory G. would not
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
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Carol
Thank you for providing a review to assist your fellow travelers. As you indicated, AIG Travel Guard, per the Terms and Conditions of the policy, was only able to pay 100 USD since there was no coverage for mechanical breakdown in the Basic plan for Trip Interruption and limited coverage under Travel Delay. It is never pleasing to hear that only a portion of your claim has been paid, but it does gives us the opportunity to impress on your fellow travelers that they should review the terms of the plan prior to purchase or within the policy review period. Please click on "View Certificate" in your quote to read all the terms and conditions or call Customer Care at (800) 487-4722 to review the plans.Apr 28,2017-
GregG
I spoke to the director of claims today at AIG Travel Insurance. She said that AIG pays out over 90 percent of the claims. When I asked her what percentage of the claim request amount was paid, she refused to answer. In other words, I paid 50 for a luxury trip I wanted insured, and only got 0. She considers this a paid claim. How many claims are underpaid ? When I asked her why a aircraft maintenance issue wasn't covered, she said weather was covered. When I mentioned all the other factors which delay or cancel flights, she said those would not be covered. So if you're late on a flight from air traffic control delay, or any other delay, that is not weather related, you are out of luck. I also ask her how many claims were made, in terms of policies sold. Again, she refused to answer. I left the conversation even more confused than before. What is travel insurance for, if they're not going to cover a trip delay, interruption, or cancellation ? Read your policy carefully before purchasing. Once again, your homeowners or medical insurance is the primary (you may already be covered), and any travel insurance you purchase, will be secondary insurance. And guess what, they make you document that, so your chances of getting paid your requested claim, are virtually nil.May 01,2017-
GregG
- travel delay - statistics show around 24 percent of flights are canceled or delayed per month. only .7 percent due to weather.
- satisfaction guaranteed - but only within 15 day period after purchase (not after you have been denied claims or underpaid claims). I requested a refund on my policy, which was promptly denied, since my 15 day Looking Period had expired, even before my trip was completed. So, in other words, your satisfaction is not guaranteed, because your Looking Period will have expired even before you file a claim.May 02,2017
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John Hancock
Gold
Thankfully we didn't need this coverage but felt good knowing we had it!
Douglas J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GoReady Insurance
Choice
Sorry no response
KENNETH B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GoReady Insurance
Choice
We just returned 2 weeks ago from a wonderful trip to French Polynesia. But unfortunately we were unable to land in Tahiti as originally scheduled due to a tropical storm which shut down the airport. As a result we missed a connection to a neighboring island and 2 prepaid days at a resort. Eventually we did make our cruise ship departure, but then my wife injured her leg by slipping and falling from a jet ski at the next island. Required 6 stitches by the ship's doctor and a follow up visit. Plus she developed bronchitis and was seen for that. So we had 3 claims with April (trip interruption plus 2 medical), and they just notified me yesterday that all my claims are covered, right to the penny! I am thrilled at April's coverage and responsiveness. Highly recommended and reasonable in price.
William H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Silver
Did not have to make a claim but felt comfortable knowing we had the coverage.
Reginald J. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jan 31,2017
TravelSafe
Classic
My husband hurt his back while on holidays and needed to see a doctor for it. Our claim was straightforward and for less than the cost of the policy we bought, but it took nearly 4 months and a LOT of phone calls to have it paid. I'd be nervous about how they would deal with a more serious incident if this was how ours was handled.
JO-ANNE P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful