Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We did call customer service from the Azores since the airline told us they were on strike and we should reschedule our departure home. We were given the information we needed to make a decision on how we would proceed. As it turned out, our flight was delayed but not cancelled.
Timothy K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although I did not have to file a claim, I was very satisfied with the coverage provided, especially the fact that I could opt to have primary medical coverage for a small additional amount. Also, customer service is very responsive, unlike other companies I've had, and they provide hard copies of their policies, unlike some other companies who only provide online copies of a 50-page policy. I've used this company several times, and I will use them again in the future.
Patricia C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It was comforting knowing that many of the costs of the trip were covered in case of cancellation or delay. The medical portion was especially important and we saw an example of why on our flight home. A fellow passenger had fallen and broken his leg. He was in a cast from waist to toe, unable to bend the leg at all and was booked in economy. Fortunately, first class was not full and the crew accommodated him in a first class seat. What a disaster if that was not an option. It's not just the $ lost if something cancels the trip but the unexpected while on the trip that also needs coverage.
Jeffrey F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully, we did not need this insurance on our trip. The coverage and customer service was excellent, even when we added rental car coverage. However, the cost did seem high amounting to nearly 10% of fixed trip costs. It’s the old adage, “It’s expensive until you need it.”
Douglas M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Despite having not to use any of the coverages we bought, the feeling of security and awareness that you have insurance plans to cover for our travel were tremendously satisfying. Obtaining the plan from Generali were easy, a click of your computer mouse and you are covered (with payment of course). What impressed me was their immediate respond to all the queries I have, their timely communications with me and their follow ups about the plan. They even welcome us back after our trip, a gesture we have never received from other companies were we bought similar insurance plans from our previous travels. We will definitely get our future travel insurance needs from Generali. Thanks you!
Jose S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.