Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
International Medical Group
iTravelInsured SE
I understand that insurance on a trip like my husband and I took was necessary. I'm certainly glad we did not have any problems that would have required us to make a claim. As far as rating your services, I really do not have an opinion good or bad. Just glad the trip was uneventful and we didn't need your services. Thank you very much.
Larry H. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Silver
I was fortunate not to file a claim, but my travel friend did file. I was very impressed with the speed of service and the fact that someone from the travel agency (Valencia Travel) through which we booked our trip was present during the entire process. They followed up the next day and a doctor that spoke English was at our hotel with 30 minutes of calling for services. I could not have been more pleased with what I witnessed in terms of service. I would recommend Travel Guard for my next trip.
Jennie G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Custom
Was hospitalized for food poisoning. Had to first file a claim with health insurance to determine was travel insurance would pay. Lots of documentation that I didn't have such as invoice for airline ticket purchased in foreign country. Luckily, when I asked for it through the credit card company and the airline didn't respond, the credit card company treated it as a disputed charge and gave me a credit.
Just make sure that you get every kind of documentation you can when you are there such as hospital records, receipts for cab rides, etc!
Just make sure that you get every kind of documentation you can when you are there such as hospital records, receipts for cab rides, etc!
Andrea C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
No problems on my trip so I did not use the insurance. It was good to have just in case.
Tierney B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I didn't have to make a claim. But I hope that if I had the claim process would have gone smoothly.
Erica A. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
AXA plans seem reasonably priced in comparison to others on the market, but prices for travel insurance are unreasonably high for seniors across the board.
Donna S. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
We used this insurance last summer, and we had a small claim because of a flight delay that caused us to miss a connection -- and this small claim took months to process. There was never any question about whether our claim was covered, but it just took a very long time for the company to process the claim. In addition, the website did not always accurately reflect the status of our claim. This summer, however, we had no claim to file, and all was fine.
Alan Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Arch RoamRight
Essential
I filed a claim for trip interruption (medical problem) for the cost of a new return ticket home. The online claim process was easy, and the paperwork burden not overwhelming. My dissatisfaction stems from the time it took to settle the claim. They waited a full 30 days to approve the claim. It's the cheapest plan out there, and they paid their obligation under the terms of the plan, but they sure took their sweet time to do it.
Carmen S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
once again, did not need to use = a very good thing!!! :)
Angela D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Recommend that you read the fine print on each policy, especially if you're comparing plans. There's is a different interpretation of conditions that will be classified for the policy to pay out for specific coverage. For example "trip disruption" vs "trip delay" is interpreted differently by each insurer, as a result, you may get a payout for the trip delay instead of trip disruption (big difference in the amount paid) and it's totally different between each company what is actually covered by the policy, or you may not get payout at all depending on the circumstance that caused "condition" to occur.
Jaro N. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
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Mike
Thank you for your feedback on the policy. We hope that fellow customers find your review and our reply educational.
Travel insurance plans are "named peril" policies which means only those perils/hazards that are specifically listed in the policy are covered. In addition, all plans have their "exclusions and limitations" which may effect your coverage. Since policy terms and conditions vary from plan to plan and are also state-specific, this does create discrepancies in coverage between plans.
We recommend that you review the policy terms and conditions prior to purchase by clicking on "View Certificate", this can be a long and frustrating process given the number of offered plans, so we encourage you to call us at 800-487-4722 for assistance. Also, if the policy does not fit your needs, it can be cancelled within the review period for a refund of premium.Jun 28,2018
Although no one wants to plan for a claim before it happens, Generali, as well as most of our other providers, have a website for those travelers wishing to file a claim online:
https://www.generalitravelinsurance.com/start-a-claim/how-to.html.
We recommend that you visit the travel insurer's website before you travel and review the claims information provided. Along with including claim forms for you to complete and submit, Generali also provides you with a list other documents that may be needed when submitting a claim. Please just remember that documentation varies depending upon the type of claim you're filing and depending upon the event that resulted in your loss.