Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
My trip required travel insurance. I did a lot of comparative shopping and determined AXA gave the most bang for the buck. Fortunately, I never needed to use it. Nonetheless, I was satisfied with the cost and coverage of the policy.
Patrick K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you taking the time to provide a review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
I filed a claim after first discussing it with a phone representative who said what part of the policy she thought would cover it. My claim was denied in full saying that I wasn't entitled to reimbursement because the cost of my cruise was refunded but I did not request reimbursement for that!
Kay D. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Acknowledgement of receipt of claim was prompt, Additional invoices were required and were sent within hours of receiving the request. But then there was a month delay with no contact. I had to initiate a call and was asked to sent the invoices again. The claim was for trip interruption and payment was for 7 out of 9 days. But initial payment included only 6 days. When I pointed this out, the additional payment was made, but with no explanation or apology for the incorrect initial reimbursement.
Jerry S. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, if you need assistance with your claim, please contact InsureMyTrip and request a Customer Advocate. Our Customer Advocates can check the status of your claim, and attempt to expedite the claim process. Travel Insured has issued the following statement in reply to this review:
After reviewing with the Claims Managers, Travel Insured International reported that it appeared the Claims Department had not received the attachments. Once the documents we re-sent, the claim was paid. When the air was discovered, the analyst sent a reply and advised she requested the difference, and the payment was issued right away. We apologize for any confusion and want to assure you that members of our claims department and their management team are always readily available to our customers, and they can be reached at 1-800-243-2440 to discuss a claim filing that has not resulted in a happy or satisfying. We look forward to assisting you in your future travels.
I am pleased to report that none of the contingencies I insured against occurred. All I can say is that your web site was easy to use and informative; the one time I had to contact you I got a human being immediately and got a prompt answer to my question; and your rate was competitive. Next time I probably will self insure against everything except the medical evacuation and coverage, which I believe really is necessary.
David M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.