Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I am very satisfied with the resolution of our claim. The premium was fair. Processing time was much longer than anticipated, likely due to an exceptionally high number of claims due to Hurricane Irma. The delay did create some uncertainty that the claim would be paid but it worked out. I would prefer that the policy offered a “cancel for any reason†option. Given life’s uncertainties as a senior, I would likely accept the additional premium when insuring an expensive trip. Without this coverage, the fine print detail in a policy creates uncertainty.
Howard K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Did not have any issues and did not need to use the plan or file a claim, but this was the best value for the money with the most comprehensive coverage.
Sandy S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Took a while and a bit of back and forth, but they did issue a check for the trip we had to cancel at the very last minute to Vietnam. We had the Cancel for Work Reasons coverage and I am very glad we did as they cancelled my husband's vacation 48 hours before we were to leave.
Pamela Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback. Travelex does have 24 hour emergency assistance which includes a number that you are able to call collect when you are outside the US.
Your plan also does have extension of coverage as follows:
All coverages under the plan will be extended if your entire Covered Trip is covered by the plan and your return is delayed by unavoidable circumstances beyond your control.
If coverage is extended for the above reasons, coverage will end on the earlier of the date you reach your originally scheduled return destination or seven (7) days after the Scheduled Return Date. In no event will coverage be extended due to voluntary reasons without prior consent from Travelex Insurance Services.
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
Unfortunately, I became ill on my trip and ended up needing medical attention and missing part of my tour. I filed a claim upon my return. I found the Insurance Company to be very easy to work with and they processed my claim around in a reasonable time frame. I would use them again.
Elizabeth M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The customer service agent I contacted was very responsive and helpful when I needed to see a doctor in Vietnam. I assume I won't be receiving any additional bills, and if so...I'm 100% satisfied!
Denise W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Since I didn't need anything from you folks but peace of mind, and I got that. . .it was a great deal. In this case I like betting against myself and losing. If I go again I'll no doubt call you again. Cheers. kp
Kenneth P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Your plan also does have extension of coverage as follows:
All coverages under the plan will be extended if your entire Covered Trip is covered by the plan and your return is delayed by unavoidable circumstances beyond your control.
If coverage is extended for the above reasons, coverage will end on the earlier of the date you reach your originally scheduled return destination or seven (7) days after the Scheduled Return Date. In no event will coverage be extended due to voluntary reasons without prior consent from Travelex Insurance Services.
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.