Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
The plan covered the items and conditions of which we were most concerned. We are grateful, though, that we did not need to use it.
LeGrande S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Since I did not use the plan it is difficult to judge the quality of the coverage and speed of recovery. I had a great trip, but I thought the plan was expensive.
Sheila M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Not much to review. ... didn't have to use it. The price was good for the benefits received.
Donald F. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
Peace of mind at a reasonable cost!
Debra T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
We only purchased the medical portion of the plan, which we did not have to use. It seemed reasonably priced, but without having the experience of filing a claim, we could only base the ratings ease of purchase and perceived value.
Steven M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
Fast and accurate claim processing.
Very impressed with AIG's customer service.
I will recommend it to any traveler looking for peace of mind during travel.
Very impressed with AIG's customer service.
I will recommend it to any traveler looking for peace of mind during travel.
Arturo G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Basic
What was considered a legitimate claim for inability to make the trip was denied.
Suellen E. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
The plan was reasonable. The good news was that we didn't need to file a claim.
Giovanni I. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
Thankfully, I did not need to file a claim, but I felt comfortable with the coverage I purchased and very satisfied with the value.
Perry E. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
Claim was very slow, seen by 3 reviewers. Poor communication with me. I never received an adequate explanation. I sent documents and they always wanted more. I will never use AIG Travel Guard again. I urge you not to offer their services.
GRANT C. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
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Zac
Thank you for your feedback on the policy. AIG Travel has issued the following reply:
"Thanks for reaching out. As shared on our phone call last week, we apologize for the lack of communication from our Claims Department. This is not our normal service standard and we are deeply sorry for the frustration that this has caused you. If you have any outstanding questions or concerns, please don’t hesitate to reach out anytime at 1.800.826.1300."Sep 01,2016
"When reading the description of coverage of the policy purchased, the reason that was claimed is a general exclusion. We are sorry that this response is not more favorable towards you. If you have any questions or concerns, we are here 24/7 at 1.800.826.1300."