Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
I didn't need the plan but was happy it was there.
Philip G. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Silver
I did have to cancel my trip on a Caribbean cruise as my husband and I are undergoing fertility treatment. Based on the recommendations of the CDC and WHO, along with my own physician, we did not travel due to the Zika virus. The cruise lines and airlines themselves recognize that this is a unique situation and have taken steps to accommodate passengers in our situation. The airlines even going as far as fully refunding flights for pregnant or soon to be pregnant passengers flying directly to any affected country in full. In our case we we're flying to Florida for a cruise so we were not able to receive a refund. Believing that I had travel insurance for medical issues, I contacted the travel insurance company to file a claim. They told me that the possibility of contracting an illness was not covered under any plan, but that I would have coverage for it should I get sick while on the trip.
I was very disappointed. While I can understand to the general reasoning behind this policy, this was a unique situation where the governments of many countries were telling their citizens not to travel to a specific area for very serious reasons. We booked the trio before the advisory came out and I think every strongly that the travel companies should have been more helpful. Many at risk people were forced to make a health ca financial decision that they shouldn't have had to make. Luckily I was persistent in my own regard and came to a reasonable compromise with the cruise and air lines directly.
This was my first time purchasing insurance and I would be hesitant to do so again.
I was very disappointed. While I can understand to the general reasoning behind this policy, this was a unique situation where the governments of many countries were telling their citizens not to travel to a specific area for very serious reasons. We booked the trio before the advisory came out and I think every strongly that the travel companies should have been more helpful. Many at risk people were forced to make a health ca financial decision that they shouldn't have had to make. Luckily I was persistent in my own regard and came to a reasonable compromise with the cruise and air lines directly.
This was my first time purchasing insurance and I would be hesitant to do so again.
Rebecca O. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
AIG made it easy to insure our trip, giving us peace of mind. Very reasonable compared with other plans.
Thomas Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
Did not need to use insurance but it provided peace of mind. Agents always available if I had a question.
Peggy R. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
Great service and variety. Thanks.
Irene R. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
Didn't use the insurance. But it was very reasonable for the coverage. Will use them again on an upcoming trip.
Anthony W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
I would like to be able to get trip interruption coverage for these kind of trips in addition to medevac coverage, but the additional cost is just too much. The cost for this medevac coverage was doable, so we were happy to have that at least ... and happy that we didn't need to use it! Fortunately, we made all of our connections and the trip was fantastic, so we were lucky ... this time.
James F. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
Fortunately no claim was filed but it was easy to change coverage when there were changes made to trip plans and the company was responsive quickly.
Myron B. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
Did not use but gave me peace of mind.
Lydia S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
Well, it was just what I needed it to be, insurance in case anything happened. Fortunately nothing went wrong, but in the past we had 2 travel claims, so insurance is always important to have. Clear, concise policy; will use again for future trips.
stephen m. would
recommend this plan to a friend or relative.
https://www.insuremytrip.com/learn/travel-tips/zika-virus-travel-insurance-coverage.html
AIG Travel Guard has issued the following response:
"Some customers traveling to Central and South America have expressed concerns regarding a recent outbreak of the Zika virus. AIG has sent out a statement that as a general matter, under our US policies:
- Trip Cancellation for concern or fear of travel associated with sickness, epidemic, or pandemic is not covered.
- A customer who contracts Zika before traveling, but after purchase of the policy, could be covered for Trip Cancellation benefits.
- Customers with Cancel For Any Reason coverage could be entitled to a percentage of their loss, depending on the level of CFAR coverage purchased (usually 50%, but can be up to 75%).
- A customer who contracts Zika while on a covered trip, could be covered for Medical and Trip Interruption/Curtailment benefits if there is a confirmed diagnosis.
We are happy to clarify any matters related to Zika and travel insurance coverage at 1.800.826.1300. Thanks!"