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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have taken a cruise rated AIG Travel
4.60 out of 5
2,517
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Gold
Great service as usual. I am always able to add on flight coverage when I purchase the AIG Travel Guard Gold plan, often at no additional cost.
Paul W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Thankfully we didn't use the AIG Travel Guard Basic plan, but it was reassuring to know we were covered.
Clifford M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Fortunately, we did not have to use it, but had peace of mind knowing it was there. We will use this company for future trips.
Barry W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
First trip we've insured. We did so because we were using a tour company not used before, booked and paid for a year and a half before the trip, and going to a country so far away, China. So glad we didn't need to use the AIG Travel Guard insurance, but it was comfortable to know it was there if needed.
Steve S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Like all insurance, you hope you never need it. However, this was my second travel policy with AIG Travel Guard, and it gave me the secure feeling that I had with the first. I will insure again with AIG Travel Guard on my next trip.
Hiram D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
There were 4 critical emergencies onboard to cut our time back to port. We were back in port 7 hours earlier because of the emergencies and couldn't get off the ship until customs arrrived to clear us. This made me so glad that I had the coverage from AIG to give me peace of mind because it could have been me as one of the emergencies.
Estelle M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
We have probably purchased ten or twelve plans over the past six years. The offering from AIG and the great customer support keep us coming back. I have not filed a claim and certainly do not wish to but, I feel confident it will be handled fairly. For frequent travelers I wish AIG had an annual plan we could purchase for $20K rather than one per trip.
Neal S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Total waste of $150. Insurance covered nothing when I filed a claim. They said it was a pre-existing condition. The traveler was not sick when tickets were bought, but got a UTI after. will not use this company again.
Robert K. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for providing your review. Many travelers believe that a preexisting condition indicates that the individual is actually "sick" with that condition prior to purchasing the policy. The preexisting condition exclusion simply tells you that there is no coverage for ANY medical condition, no matter how minor, if that medical condition is referenced in your medical records as receiving treatment or a recommendation for treatment within the look-back period. Treatment may mean a new prescription, a change in prescription or a diagnostic test, even if that test came out as "negative". It would also include symptoms that would have caused a prudent person to seek treatment.

    We are sure that you will all agree that this is a very broad definition that would include most medical conditions. However, keep in mind that the look-back period under the Comprehensive plans is only from 60 to 180 days (depending on plan) prior to the policy's effective date, and that the waiver of that exclusion is available in most plans. Unfortunately the AIG Travel Guard Basic plan has no option to purchase the waiver and does have a 180 day look-back period. Nevertheless, you purchased this plan on 10/09/2015 which was within 7 days of your Initial Trip Payment so had you purchased the AIG Travel Guard Silver, Gold or even Platinum plan, you could have had coverage for that condition.

    In the future, please give us a call at 800-487-4722 for competitive quotes so that we can review the coverage.
    Mar 22,2016
The trip included a
cruise
AIG Travel Travel Guard Gold
We looked at several options, including from the cruise-line, and this gave us the best coverage for a reasonable price. We didn't need to use the insurance, but it gave me confidence knowing that we had it.
Beth C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Several times I have used your website and called. I get great service. Thanks.
Irene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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