Travel Insurance Reviews AIG Travel Travel Guard Basic
The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.
To learn more, see the AIG Travel Travel Guard Basic product page.
The trip included a
tour
AIG Travel
Travel Guard Basic
Didn't have to use it, but it was a comfort knowing it was there if we needed it.
Regina C. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
I was in Europe as hurricane Irma was approaching Ft. Myers/FL where I live. My intention was to return home to secure our home. AIG agent informed me that the policy would cover my extra costs for the new flight only when I cancelled my original flight AFTER MY HOME BECAME UNINHABITABLE. This is a non sense policy as I wanted to return home to save our home.
Zdenek F. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that this policy did not meet your needs. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. In the future, please consider contacting us prior to purchasing a policy so that we can go over the covered events with you. You can reach us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.Oct 03,2017
AIG Travel
Travel Guard Basic
We bought the Insure My Trip to cover the possibility that one of us might be too ill to make the trip. I noticed that there was a small amount of medical insurance but who cares. On our arrival in Wengen the roads and side walks were icy. I'll be careful. But I was not careful enough. My feet went out from under me and my head went back. When my head hit the pavement I was knocked out. My son woke me up. That son called our other son, a RN in an emergency room. "Get him to a Doctor.", he said. I was hospitalized over night. My wife brought the AIG information with us. She called AIG to report the accident.
From that point on AIG kept in contact with us, offering help at all points of my recovery. That $10,000 of medical insurance became a life saver. I filled a claim with AIG yesterday, January 19. All my medical costs were covered. That saved us from a very difficult situation.
The $10,000 turned out to cover all our costs in this accident. However, costs could have been much greater. I will insure future trips for much more than the minimum.
Thank you AIG. I feel that, "WE WERE IN VERY GOOD HANDS.".
I KNOW, I KNOW, WRONG COMPANY.
From that point on AIG kept in contact with us, offering help at all points of my recovery. That $10,000 of medical insurance became a life saver. I filled a claim with AIG yesterday, January 19. All my medical costs were covered. That saved us from a very difficult situation.
The $10,000 turned out to cover all our costs in this accident. However, costs could have been much greater. I will insure future trips for much more than the minimum.
Thank you AIG. I feel that, "WE WERE IN VERY GOOD HANDS.".
I KNOW, I KNOW, WRONG COMPANY.
Charles M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
AIG Travel
Travel Guard Basic
My plane was canceled at midnight on Saturday of Memorial holiday weekend. We called the company to see if we would be reimbursed. We were not covered for mechanical error however the person that answered our call went above and beyond (Bonita I Think was her name). She helped us book our flight thru the SAS German office when they opened. It was such an unexpected gift. Can't say enough to family and friends about thie help we received from an unexpected source. Thank You so much.
Mary G. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Very impressed with your company. We were stranded in Chicago when our flight was canceled at 11:45 p.m. Your representatives (Bonita especially)were very helpful in booking us a new flight by calling the German office for SAS at 3:00 in the morning to book a new flight for that
afternoon. SAS was not very helpful in Chicago. Thanks again to your representatives. Not sure we would have got to Switzerland without their assistance.
afternoon. SAS was not very helpful in Chicago. Thanks again to your representatives. Not sure we would have got to Switzerland without their assistance.
Patricia M. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Price was right for the coverage. There were no trip issues that could be used for further evaluation.
Thomas H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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