Travel Insurance Reviews AIG Travel Travel Guard Silver
The AIG Travel Travel Guard Silver plan may appeal to families traveling with children, as one child age 17 or under is free for each covered adult. This plan offers Trip Cancellation and Trip Interruption coverage and post-departure coverages such as Baggage Loss and Delay, Trip Delay, Medical, and Emergency Medical Evacuation.
To learn more, see the AIG Travel Travel Guard Silver product page.
AIG Travel
Travel Guard Silver
The claim was for Trip cancellation due to illness.
The good part is that they spotted an inconsistency in the Doctor's Report and, instead of just denying the claim, they sent a clarification email with a form for the doctor to fill out. Once this form was returned to them, they paid promptly and fairly. So they actually care about their customers.
The bad part is that it took them 10 weeks just to look at the claim after I filed it. And most of that was before the Pandemic.
So expect to be treated fairly, but don't expect fast service.
The good part is that they spotted an inconsistency in the Doctor's Report and, instead of just denying the claim, they sent a clarification email with a form for the doctor to fill out. Once this form was returned to them, they paid promptly and fairly. So they actually care about their customers.
The bad part is that it took them 10 weeks just to look at the claim after I filed it. And most of that was before the Pandemic.
So expect to be treated fairly, but don't expect fast service.
Michael C. would
recommend this plan to a friend or relative.
3 of
6 people found this review helpful
AIG Travel
Travel Guard Silver
I purchased the insurance just in case and we were in Los Angeles when travel things started getting shut down. Although I made it home right on time, I felt good knowing I had purchased the insurance! It just helps relieve the stress!
Joe F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard Silver
Its such a joy working with you. You are the best.
Herbert M. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Silver
Fortunately, I did not have to file a claim but the balance between cost and possibly needed benefits was good enough that I feel the policy was a good value. I am a repeat customer and will continue to be.
Everette C. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Silver
The process of obtaining travel insurance on line is efficient and transparent. The phone app is a welcome feature, so you have all the necessary information at hand, should it be needed.
Alan N. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Silver
It turns out that there was a massive hurricane (Dorian) just hours before our trip; so travel and vacation anxiety were very high. So having this travel insurance gave me some measure of calm.
Marilyn F. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Silver
Difficult to rate because I did not use it! But good to know it was there...
Bonnie B. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Silver
This review isn't for this specific purchase but rather in general for AIG Travelguard insurance. We have traveled extensively for about 20 years and have always purchased Travelguard insurance for our overseas and sometimes our domestic trips. We have had to completely cancel 2 trips over the years due to a family death and a serious family illness and had one trip extended due to an airline disruption. All three claims (the most recent was in 2018) were paid quickly and completely with no issues whatsoever from AIG TG. All staff that I spoke with for questions or assistance prior to filing the claims were helpful and knowledgeable. It is hard to know which insurance to pick unless you know someone who has had to file a claim - I definitely recommend this company based on my experiences so far.
Michele M. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard Silver
I have used AIG Travel Guard in the past and I had to file a claim and it processed and paid promptly. This is the reason I choose them this time.
William S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Silver
I might recommend this plan for coverage, however, I found it more costly than most I have had with other cruise vacation trips. I have taken numerous cruises and have never filed a claim so I could not render a recommendation on that basis.
Alexander B. would
recommend this plan to a friend or relative.