Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Being that I did not need to utilize the insurance it is hard to rate. The buying process was clear and reasonable.
Timothy B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Of course since I didn’t need it the price seemed outrageous. But I’ve reached an age that anything can happen. So I guess I’m glad that I had it. I hope that what I paid for would have covered the cost of my two photo trips. Glad I came home safely.
Deborah W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Seemed to be the best balance of cost and benefits offered. Didn't have to file a claim but was glad to have it there in case I got seriously sick while on the trip. Maybe someone else who actually had to file a claim would be able to better speak to the value of this plan.
Adam M. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Got a chip in the windscreen of rental car. Rental company billed us and we paid the bill.
Claimed on our AXA policy and it was paid in 15 days! Amazing service.
Highly recommend.
Claimed on our AXA policy and it was paid in 15 days! Amazing service.
Highly recommend.
Gillian P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Platinum
We didn't go on the cruise because my wife had to have a knee replacement at that time.
James G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
No claim made on this trip, but I went with AXA because I did have to make a small claim on a previous trip insured by AXA and there was no hassle when I made that minor claim.
Peter S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
It’s wary satisfying to no you’re insured when you’re traveling no worries how you going to pay Iff stuff happens thanks
Vasile C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
I was lucky enough not to have to use the plan so I cannot comment on whether or not it was good when it came time to collecting payment.
Athena T. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
Had air delay of over 30 hours on 2nd flight home from Iceland. Had to get motel for the night, 2 meals and 1 extra day for parking at airport. Requested claim form from Insurance and it came promptly by email. Did require documentation of trip payment, insurance payment , reason for flight delay from airline and receipts which I sent by mail. Did receive compensation promptly. This was the first time I ever claimed on travel insurance. The funny thing was I bought the insurance, filled out forms, sent documentation and the checks came in my husbands name. He did share with me!
Kathryn B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Called customer care to have clarity on coverage after an airline delay and they could not help. Pitiful.
David V. would not
recommend this plan to a friend or relative.