AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Maybe the worst experience I've ever had with travel insurance. I got the "platinum plan" which covered flight delays, cancellations and a ticket change fee of $250. When my flight home was cancelled and I was going to get stuck in west africa I called AXA for help and was told "oh, there's no monetary value to your policy, you shouldn't even bother filing a claim." I know insurance companies like to find reasons to deny coverage, but they're supposed to at least let me file a claim first. That's fraud. Worst. Company. Ever.
Benjamin E. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.