Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
AXA Assistance USA
Gold-Visa
For my wife and I, the trip to Italy was one of the most amazing experience. Everything was professionally organized. Share with our customers was a great experience, everyone of our customer was so impressed for the professionalism. I thank the ASG group and Sulema.for everything
Well done.
Thank you
Porfirio Diaz
Well done.
Thank you
Porfirio Diaz
Porfirio D. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Fortunately, I didn't have to use my insurance. However, it was comforting to know I was covered if the need had arisen.
Anne S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
We never needed the coverage but felt more secure having it.
Kenneth H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Great plan; we didn’t need to use.
David G. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Really hard to rate without actually having filed a claim. That's where satisfaction lies - or not. So - based on my experience buying it and comparing it to other plans, I'm satisfied.
Charles O. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
I had to cancel my trip because of unexpected health issues. AXA uses a subcontractor to actually process the claim. The amount of detailed documentation demanded, and the unending requests for "more" information, dragged for months. Although they did finally reimburse for the appropriate expenses, I actually reduced the amount of my claim during the process because Delta unexpectedly refunded the cost my "nonrefundable" tickets; kudos to Delta. I don't know how AXA would have handled the plane ticket costs or change fee had we needed to resolve that issue, since I couldn't travel within the allotted time frame of allowable reticketing.
Allan D. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
All good except we find the price went up because of our age although we both are in excellent health. To be fair, I expect that most insurers do this.
Michele R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AXA Assistance USA
Platinum
pretty damm costly!!
Terry D. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Good coverage at a good price, but more coverage categories than I really needed since my trip was by auto. But, compared to others, a bargain, and I would buy it again. Good follow up with representative when I had a question.
Stanley L. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
Fortunately, I did not have to file a claim, so I can’t be exactly sure of the coverage you provided. I do appreciate how easy you made it to acquire insurance. Thank you’
Nancy S. would
recommend this plan to a friend or relative.