Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
AXA Assistance USA
Platinum
It is so comforting to know that you have coverage for most unexpected events that may happen during any vacation you take. This is especially true in today's world environment.
David J. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 18,2017
The trip included a
tour
AXA Assistance USA
Gold
It is how much risk anyone wants and they have to make that decision for themselves.
Del R. would not
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 11,2017
The trip included a
tour
AXA Assistance USA
Gold
This plan provided peace of mind for an adventurous vacation.
Jane B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 11,2017
The trip included a
tour
AXA Assistance USA
Platinum
Our trip insurance was complicated, involving a change of date, and insuring the tour component and then adding the airfare component. All my requests were handled courteously and efficiently by knowledgable agents. There was prompt follow up confirmation by email, and revised documentation.
Well done AXA!
Well done AXA!
Suzanne S. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a positive experience in making policy changes. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jul 11,2017
The trip included a
tour
AXA Assistance USA
Gold
Price was fair for the coverage. Fortunately we didn't have to file a claim so I can't rate the actual claim service.
Ronald H. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 11,2017
AXA Assistance USA
Silver
I am very pleased with the insurance.
Elsa V. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 11,2017
AXA Assistance USA
Platinum
I purchased the plan primarily for the medical insurance and emergency evacuation coverage and satisfied with the product offering. Fortunately, I did not have to file a claim.
Calvin L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 11,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
I was a little uneasy about how trip interruption coverage would work. We had a risk of a connection getting missed, but it still seemed to be the best out there. Bottom line, we didn't need to use it but was glad to have glad it.
Gail E. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 11,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
This plan gave us peace of mind at a great rate.
Robert R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 05,2017
The trip included a
tour
AXA Assistance USA
Gold
They covered our prepaid hotel cost up to the plan limit due to our delayed flight. They requested one more documents with their claim form than their rep told me to collect when I contacted them during the delay, but I had this. They confirmed receipt of our claim and said it would be processed within one month. I did not hear back until I contacted them after a month. I have now received a confirm that the claim will be paid within 10 - 15 business days.
Martin R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for your feedback. We apologize for any delays you experienced during the claim’s process. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 05,2017