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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.49 out of 5
3,764
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
It's very expensive. My friends from the U.K. that I traveled with paid far less. I actually have my own health insurance coverage so some coverage was duplicated.
Loretta M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comment. In the United States, the premiums for Comprehensive plans are based on your trip cost, age of traveler and length of trip. Coverage terms and pricing are regulated by the states, so it would not be surprising to find a difference in pricing.
    Mar 19,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
It is always good to be covered. We travelled with five couples and one couple had a death in the family and had to leave the trip early, so it is always good to be protected. Your plan covered what we wanted so we were pleased .
Ronald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 13,2017
AXA Assistance USA Gold
Great insurance. Peace of our mind when you travel overseas. I will highly recommend to have travel insurance. Other country medical is very expenses and they will not see you if you do not have travel insurance. Thanks and Best regards
Chandravadan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 09,2017
AXA Assistance USA Silver
Thankfully we did not have to use any of the plan features. it was assuring that we were covered. We checked out other plans and they were much more expensive for the same coverage,
joseph c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 09,2017
The trip included a
tour
AXA Assistance USA Silver
Fortunately we did not have to file a claim,but I appreciate the affordability of the policies offered and the ease of comparing the policies.
phyllis a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 01,2017
The trip included a
tour
AXA Assistance USA Gold
This plan gave me such peace of mind. I wasn't sure, at first, whether or not to even purchase trip insurance. But when I realized how affordable it was, and how easy it was to settle a claim. I knew I had to buy it. I will do so, from AXA, for every trip I take, from now on.
Dan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 27,2017
The trip included a
tour
AXA Assistance USA Gold
Thankfully, I did not need to file a claim. I have already recommended Insure My Trip as a good site for selecting travel insurance.
Phyllis Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 24,2017
AXA Assistance USA Silver
Did not file a claim. but application process was seamless.
Eugene K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 20,2017
The trip included a
tour
AXA Assistance USA Gold
Very satisfied, easy processing. Have used many times.
Nanci C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
The trip included a
cruise
AXA Assistance USA Gold
Fortunately I did not have to use it but I would purchase from AXA again.
Gabriel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
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