Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Platinum
I bought this coverage for 2 cruises. I wanted only medical and evacuation coverage with sufficiently high limits to make sure it would handle any eventuality - which it did. I did not want 'cancellation' coverage, so my premium was perfect for what I bought. I'll be cruising 3 more times this year and will purchase this same package to cover each of those evnts.
Michael T. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
As usual, when I travel, I use Insuremytrip.com to research and select an appropriate policy. I purchased AXA Platinum as a result of my recent research. I had some confusion on what I needed to purchase of "known costs" and received a few different responses to my inquiries. I wanted to be sure that my policy would not be invalidated because of any failure to include a "known cost" There is a a brief window to change a policy. At the time of my purchase, I included the cost of airfare as a known cost. I later acquired travel through use of frequent flier points, which substantially reduced the cost of my trip. Since it was outside the window for making a change, there was no way to get a refund of policy costs. My request was sent to AXA through Insuremytrip and, thankfully, AXA approved my request for an exception to the normal policy on refunds. I appreciated that approval. Perhaps some more clarity about what is to be included as a known cost would be helpful.
Fortunately, I had no need to make a claim on the policy itself but the plan included what I might have needed.
Fortunately, I had no need to make a claim on the policy itself but the plan included what I might have needed.
Marcia S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Platinum
It was a good plan that we did not need to use. Information was clear.
Brian M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AXA Assistance USA
Gold
Plan was quite expensive. Thank god I don’t have to use it. Paying so much for unused insurance is troublesome.
Suguna A. would not
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Thank God I didn’t have to use it but I thank God for having it
Ora C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Gold
The best plan is one you don't have to use. But it's good to have it available just in case it is needed.
Terry S. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
Glad I didn't need the coverage, but it gave me great peace of mind to have it. Coverage gave me everything I wanted at a reasonable price. Won't leave on another international trip without it.
Barton S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Gold
Thankfully, I did not have to file a claim, but I felt comfortable knowing that I had good coverage.
Gloria W. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
It took awhile to find, but this is better than what any other typical insurance company provides. I didn't need to make a claim, but the coverage appeared excellent for price.
Sharon M. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
My only objection is the price. Very expensive to insure two business class fares on an international flight. Then when I tried to add the price of a car service, the price was astronomical. I wound up purchasing the extra coverage from my travel agent and saving almost $200.
Mary C. would
recommend this plan to a friend or relative.