Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Silver
The GREAT news is we didn't need to use it.
Having it gave us peace of mind.
Having it gave us peace of mind.
George W. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jan 04,2017
The trip included a
cruise
AXA Assistance USA
Silver
Although I did not have the need to file a claim it was reassuring to me that while I was on vacation if a medical emergency happened I had insurance to help with the cost, care, and travel arrangements...all at a reasonable price.
Patrick T. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jan 04,2017
AXA Assistance USA
Gold
I purchased this insurance mainly for the overseas medical coverage. But before the trip, I experienced an unexpected medical event which prevented me from travelling. I called the provided number, and explained the situation. A claim form was immediately emailed to me. The forms were fairly simple. I sent the required documents to the company, and received a check reimbursing the entire non-refundable trip cost. The process was pretty quick and painless. Very good.
Geoffrey B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and your claim’s experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Dec 27,2016
The trip included a
tour
AXA Assistance USA
Silver
my companion fell, needed surgery and support coming home. you took care of all of that in a timely manner. we were so pleased with your ability to help us out in a difficult situation. thank you.
nancy v. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and we were able to provide assistance. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Dec 27,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Peace of mind so worth it.
Karen P. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Dec 19,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
It is hard to write a review for a plan I, thankfully, did not have to use. All insurance seems pricey for the amount of times you actually have to use it, but this was reasonable compared to other plans.
Laura L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Dec 13,2016
The trip included a
tour
AXA Assistance USA
Gold
We were happy to get the plan for peace of mind. We didn't use it, but we do recommend it. Easy step online to get it, very well explained.
Isabelle L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Dec 13,2016
AXA Assistance USA
Platinum
The single largest disappoint I have with the plan is the lack of ability to extend the coverage period while on a trip. Business trips are not always predictable and schedules have to be modified to accommodate the need of business. When my trip duration required my presence for an additional two week I desired to extend the original duration of coverage by an additional two week. The inquiries mad through your website could on off an extension of health cover and not an extension of the full AXA Assistance USA Platinum plan. This was unsatisfactory and in the future i will seek and use other plans that allow an extension of the plan to be made during the trip.
Arch H. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Dec 19,2016
AXA Assistance USA
Gold
The true test of insurance is when you file a claim. Since my trip went off without a hitch (thankfully), I can't comment on how good this insurance was. It was easy to get, and I love insure my trip for that ease.
Brenda P. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Dec 12,2016
The trip included a
cruise
AXA Assistance USA
Gold
Did not need it , so can't recommend it .
Teddy B. would not
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Dec 12,2016