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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.49 out of 5
3,764
ratings and reviews
96%
recommended
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Cruise
Filed claim
By
on
for a trip to South Africa. South Africa.
The trip included a
tour
AXA Assistance USA Silver
Thankful to have an option that met my needs. Did not have to use! The best report is not to ever know how good or bad this trip insurance was. Thank you.
Karen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review. Its great to have a trouble free trip but know that when you need us we'll be here to support. Please look to AXA Assistance USA for all your future travel protection needs.
    Oct 03,2016
By
on
for a trip to South Africa. South Africa.
The trip included a
tour
AXA Assistance USA Silver
The whole point of the trip insurance is to never use it! - Such is the case! Thank you for peace of mind.
Elisabeth F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review. We are glad our travel protection brought you some peace of mind on your trip. Please count on AXA Assistance USA for all your future travel needs!
    Oct 03,2016
By
on
for a trip to Spain. Spain.
The trip included a
cruise
AXA Assistance USA Gold
Fortunately, we did to have to use it, so all is good.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Canada. Canada.
The trip included a
cruise
AXA Assistance USA Gold
Didn't need to use it but it was great to know we were covered if necessary.
Richard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    AXA Assistance USA is glad to have brought some peace of mind to your travel. Please think of us for all your future travel endeavors!
    Oct 03,2016
By
on
for a trip to France. France.
The trip included a
cruise
tour
AXA Assistance USA Gold
The plan was well established, staff were GREAT!!!
Nadereh Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review. At AXA Assistance USA we appreciate the opportunity to provide you travel protection. Please think of us for all of your future travel needs.
    Oct 03,2016
By
on
for a trip to France. France.
AXA Assistance USA Silver
It is very easy to apply and once enrolled there is a comfort level that regardless of what might happen between enrollment and the end of your trip...."you are covered."
Eileen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Peace of mind is so important while you are travelling and we are glad AXA Assistance USA could be part of that. Please think of us for all your future travel protection needs.
    Oct 02,2016
By
on
for a trip to United Kingdom. United Kingdom.
AXA Assistance USA Gold
We did not need to file a clam but there was a point that we thought that we would. I am glad we purchased the plan as it gave us more options and less stress when we were needing to make some decisions.
Allen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Travel protection can provide peace of mind letting you focus on your trip. AXA Assistance USA is glad to provide that protection and look forward to supporting all your future travel insurance needs.
    Oct 02,2016
By
on
for a trip to Czech Republic. Czech Republic.
The trip included a
cruise
AXA Assistance USA Gold
Peace of mind.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Peru. Peru.
The trip included a
tour
AXA Assistance USA Silver
It's hard to recommend a plan you luckily didn't need to use. The devil is in the details of claims, and since I didn't need to file a claim, I can only attest that I chose this one after reviewing three or four plans, and it was easy to purchase.
Shirley G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review and we are glad you didn't encounter any issues during your travel. We appreciate your business and look forward to AXA Assistance USA providing protection for all your future travel needs.
    Oct 02,2016
By
on
for a trip to Hungary. Hungary.
AXA Assistance USA Platinum
We had to cancel the trip and AXA refunded us in full. Greatly appreciate the company for the handling of the claim.
George W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    It can be unfortunate to have to cancel a trip but glad AXA Assistance USA was there to support you through the process. Count on us for all your future travel needs.
    Oct 02,2016
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