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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.49 out of 5
3,764
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Silver
too costly.
Ralph R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
This plan gave us great peace of mind. I am glad that nothing went wrong so we didn't have to file a claim, but was given a certain tranquility for knowing I had it.
Enrique W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Shortly after our trip we called with a claim. A friendly representative sent us the proper forms promptly. We were notifiied when they received our completed forms. In less than two weeks our full claim was approved. The check arrived in today's mail, about 10 days after approval. I would highly recommend them to others and will use them again when needed!
Daniel K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
PEACE OF MIND!
Monica R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
What can I say? As I didn't need to use the coverage, I cannot comment on how well the claims would have been handled.
Dennis K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Fortunately I did not need to use it, but had peace of mind knowing I'd be covered in case of emergency.
Scott S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I was very pleased not to need to make a claim - that's why the call it insurance. One member of our group broke her toe before the trip and was 100% satisfied with the insurance.
Jeffrey Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
we didn't need it, but with an unexpected illness in one of our travelers, we well might have needed it and I sure was glad to have purchased it.
Katherine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Glad I didn't need to file a claim.
Justin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
I actually ended up canceling my trip, due to a State Dept. alert about possible terrorist activity. AXA could not have been more helpful: they processed my claim for 'cancellation for any reason' swiftly and quickly. I was very impressed and will be a customer for life.
Sylvia W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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