Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
AXA Assistance USA
Gold
You never know what life can bring, and the potentially disasterous financial impact of a major medical event while travelling was some thing that my wife and I did not want to risk. We felt very secure having our AXA Assistance Gold Plan while we travelled. No stress, just Fun! Thanks AXA.
Robert W. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
After filing claim, Seven Corners (servicer for AXA) incorrectly sent amount due from summary submitted. It was only after escalating claim (via appeal) was correct "original" amount resolved 3 months later. ...OH and all for a minor medical issue for our daughter... less than $500 (can't imagine what they'd do if it were serious or a major medical issue)
Kenneth G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Silver
Health problem. Had to cancel trip. Claim process was easy and fast service.
Ernest T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
The customer service team at AXA Assistance were fabulous. Prior to filing, I had a number of what I felt were unusual questions and options. In a series of several emails, each having a prompt, clearing fair response, I filed my claim. The claim correspondence kept in in the loop regarding where the claim was i their process, and the refund was received in a reasonable time. The entire process was quick, painless and fair and I would highly recommend them.
lawrence k. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Obtaining the plan and the value seemed great. Did not need to file a claim - which is the most important issue I cannot evaluate. Would buy again.
Marc S. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
tour
AXA Assistance USA
Gold
Insurance provided peace of mind and AXA revised my coverage when my travel plans changed. Very helpful.
Kristen G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jul 08,2016
AXA Assistance USA
Gold
Simple to use, simple to read and simple to compare with everything from the basics up! Glad to find your service as it saved me a lot of money!
Gregory B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
AXA Assistance USA
Silver
AXA said the Silver Plan covered new illnesses and then denied this when I reported a new illness. They said that this was because I lived in New York, even tho they always knew this. They simply cheated.
Saul N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
It is difficult to write a review if there is no grounds to file a claim. It was easy to purchase and the price seemed right. I noticed that AXA was mentioned in a publications article about travel insurance - it was a positive mention!
Michael E. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
tour
AXA Assistance USA
Gold
We did have a small claim on an earlier
trip and it was processed quickly and with satisfaction.
trip and it was processed quickly and with satisfaction.
Sandra H. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jul 08,2016