Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Silver
I am very confident when we travel that we have insurance and whatever happens, we are in good hands.
Norberto A. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Feb 10,2016
The trip included a
tour
AXA Assistance USA
Gold
Fortunately we didn't have any issues requiring your help, but it was a comfort to know we were covered.
McLean C. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Feb 10,2016
AXA Assistance USA
Gold
We didn't need to file a claim. Having the insurance gave us a great peace of mind. We are happy to have purchased it.
Julie S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know we help provide you with peace of mind but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Feb 17,2016
The trip included a
tour
AXA Assistance USA
Silver
We were very satisfied with the insurance plan we purchased with AXA. Had a fabulous trip to Morocco and glad to say we didn't have to file a claim. We always get our travel insurance through InsureMyTrip.
Jesse R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Silver
Trip was cancelled by the cruise operator. I was refunded everything but $300 of the airfare (ticket cost less credit for a future flight). AXA took care of the $300 quickly and with no hassle.
Thomas S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
Since I didn't use the plan, it is hard to rate it. The proof is in the performance if needed.
Steven G. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
AXA did a prompt job of reimbursing my claim--once they got the paperwork by email. It took several weeks of phone calls to people whose first language was not English before I finally obtained correct information for filing. Within days, my claim was then processed. Should you file a claim, do not use US Mail to Miami; instead, file electronically and speak to a Claim Agent in Chicago, not Miami, to eliminate the language barriers.
Yvonne L. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Platinum
MY husband and I needed to cancel a cruise due to family illness. We were very pleased with the service and promptness with which AXA Assistance guided us through the refund process. I would highly recommend purchasing a policy from them.
Miriam C. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
AXA Assistance USA
Gold
I had some hotel and taxi expenses due to a flight cancellation for weather. They approved the claim and processed the claim check in a timely manner. I will use them again.
Felino C. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
We appreciate their help and understanding in a difficult situation for us.
Susan G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide you coverage and assistance and hope you will consider AXA Assistance USA for future travels.
Feb 01,2016