For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.49 out of 5
3,764
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Silver
Although I did not need to file a claim, it was comforting to know that I had this insurance in the event I had to cancel my trip. It was the most highly rated and reasonable costing plan of all those investigated.
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
A week before leaving on a 3 week trip to Japan I suffered an accident that required surgery and was obliged to cancel the trip. Everyone I spoke to prior to filing the claim was delightful and helpful. The forms were not difficult to fill out nor was the supporting documentation that is required unreasonable. The claim was promptly acknowledged and processed within the stated timeframe (about 30 days). Payment will be prompt and comprehensive. I am very highly satisfied and would recommend this plan. It is a good value for the cost and allows me to rebook the trip next year.
Barbara M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
I was very satisfied with the plan after researching my options. I never had to file a claim and I guess that is the real proof in the pudding. If I had, which thank goodness I did not have to, I would have be able to evaluate your company fully. Thank you and I will purchase this insurance again.
Diane M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Good value.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I truly cannot say how good or bad the plan was since I, fortunately, did not have to use it.
Steven B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Thankfully I did not need to use the coverage during my recent trip to France. But I do want to say that it gave me great peace of mind to know in the event a situation occurred requiring me to use the plan, it was available to me. If I travel out of the country again, I will purchase a plan. Also, I would recommend it to anyone asking.
Suzanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Fortunately, I did not have to put in a claim.
Patricia N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Hard to make a comment when I did not have to use the plan. If I had to use the services then I would have an important review to make.
stephen w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
It's hard to do a survey when luckily nothing required me to use the coverage, but it gave me security knowing I had it. If I had to use the coverage and had problems, then I'd have a reason to do a survey. I will use the AXA Assistance USA Gold plan again though. The star ratings are for what the policy offered/covered, as for satisfaction, even though it wasn't tested!
Timothy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
It's just good to know that I am properly covered by the AXA Assistance USA Gold plan if something does go wrong.
Frank S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. GeoBlue
    (4.42)
  2. Travelex
    (4.41)
  3. Berkshire Hathaway Travel Protection
    (4.40)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)