AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Although I did not need to file a claim, it was comforting to know that I had this insurance in the event I had to cancel my trip. It was the most highly rated and reasonable costing plan of all those investigated.
Barbara P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
A week before leaving on a 3 week trip to Japan I suffered an accident that required surgery and was obliged to cancel the trip. Everyone I spoke to prior to filing the claim was delightful and helpful. The forms were not difficult to fill out nor was the supporting documentation that is required unreasonable. The claim was promptly acknowledged and processed within the stated timeframe (about 30 days). Payment will be prompt and comprehensive. I am very highly satisfied and would recommend this plan. It is a good value for the cost and allows me to rebook the trip next year.
Barbara M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I was very satisfied with the plan after researching my options. I never had to file a claim and I guess that is the real proof in the pudding. If I had, which thank goodness I did not have to, I would have be able to evaluate your company fully. Thank you and I will purchase this insurance again.
Diane M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully I did not need to use the coverage during my recent trip to France. But I do want to say that it gave me great peace of mind to know in the event a situation occurred requiring me to use the plan, it was available to me. If I travel out of the country again, I will purchase a plan. Also, I would recommend it to anyone asking.
Suzanne S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It's hard to do a survey when luckily nothing required me to use the coverage, but it gave me security knowing I had it. If I had to use the coverage and had problems, then I'd have a reason to do a survey. I will use the AXA Assistance USA Gold plan again though. The star ratings are for what the policy offered/covered, as for satisfaction, even though it wasn't tested!
Timothy B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.