Travel Insurance Reviews Berkshire Hathaway Travel Protection
With faster claims than ever, Berkshire Hathaway Travel Protection provides travelers with comprehensive travel insurance that fits their ever moving lifestyle. They have an innovative claim platform that lets travelers initiate a claim with a simple picture from their mobile device. Berkshire Hathaway Travel Protection is a subsidiary of Berkshire Hathaway Specialty Insurance.
Learn more about Berkshire Hathaway Travel Protection.
Berkshire Hathaway Travel Protection
ExactCare
I actually had to file a trip cancellation claim for medical reasons, and I was reimbursed fairly to my expectations. Claim was processed quickly, and the evidence required was appropriate, including Dr. notes and diagnosis. Sometimes getting insurance claims can be an uphill battle, but Berkshire stood by what coverages they provided and did pay the claim quickly. The claims process can be done completely online, and while you do need to spend some time gathering receipts and evidence, it's fairly easy to upload to the website. I'd use them again.
Stefan V. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
-
Brittany GBerkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Jun 30,2021
Berkshire Hathaway Travel Protection
ExactCare Value
In these uncertain times it brought us great peace of mind to have this insurance in place in case anything had happened . The fact that it was reasonable price made it an asset.
Rosamay S. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Jun 30,2021
Berkshire Hathaway Travel Protection
ExactCare
I did not have to use the plan
Deborah T. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for taking the time to provide your rating. We do appreciate it!Jun 30,2021
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare
I contacted a representative because I had a concern that could have bound me over in Mexico for a couple more days. I learned that hotel accommodations were not covered by the policy, although it stated they were when I purchased the coverage. I will not be using BHT again, due to this false advertisement.
Raquel N. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Kaylie
Thank you for your feedback. Berkshire Hathaway has provide the following response:
After reviewing this a little further, depending on the reason for staying a few extra days, some lodging expenses may have coverage. I cannot guarantee but the language in the plan states:
If Your Trip is delayed at least 5 consecutive hours from the original departure time and prevents You from reaching Your intended Destination the Company will reimburse you for only one delay per Insured, per Trip, up to the Maximum Limit shown in the Schedule. The Trip Delay benefit will cover Reasonable Additional Expenses until travel becomes possible to the originally scheduled Destination, as a result of a cancellation or delay Your Trip for one of the following Unforeseen events:
(a) Common Carrier delay;
(b) You or a Traveling Companion have lost or had stolen, your passports, travel documents, or money;
(c) reasons listed under Trip Cancellation and Interruption.Jun 30,2021
Berkshire Hathaway Travel Protection
ExactCare
Had to change countries after booking , they were able to accommodate my request
Richard L. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Jun 09,2021
Berkshire Hathaway Travel Protection
ExactCare
We had a travel problem due to sickness and the outcome with our travel insurance was fantastic. I have never filed a claim before so this experience convinced us to invest in this protection with BH in the future. Very easy and fast!
Janet M. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Jun 02,2021
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare
I Purchased this plan, and then had an emergency so I was not able to use it. I never received even an email from anybody about my purchase. I begin to worry that maybe I didn’t purchase it after all. I had to search my bank account to confirm that I had travel insurance. Made it very very hard to make the call. I couldn’t even remember what insurer I used Thanks for telling me it was Berkshire Hathaway I couldn’t even get that figured out! Not only that I called to work this out and you guys don’t even have weekend hours? So lame. Super unhappy Can’t really comment on the plan couldn’t use it. But I will be commenting right here on insure my trip. Boo.
Sylvia B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare Value
We were traveling in Tanzania and missed a domestic non-refundable flight. I submitted the claim form and documentation and we were reimbursed within 3 weeks. The process was seamless and painless and we will use Berkshire Hathaway again . Thank you
JOHN B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience!Feb 28,2020
Berkshire Hathaway Travel Protection
ExactCare
I had to cut our trip short due to work reasons. They refunded my money quickly after I sent in the documents they asked for.
TRACY C. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Mar 31,2021
Berkshire Hathaway Travel Protection
ExactCare
We had to make a claim on our plan, and the process was fantastic. I would 100% buy insurance from Birkshire-Hathaway Travel Protection Again.
We were scheduled to spend Christmas and New Years of 2019/2020 in Europe. We'd bought our airline tickets on miles, so initially didn't plan to even purchase insurance. But, then just a couple weeks before departure, I thought, "Well, stuff happens at the holidays and a lot of our accommodations are non-refundable, so maybe I should get a plan."
2-days before departure, one of our family members had an unexpected medical emergency that prevented us from going on the trip, and required emergent surgery.
I contacted BHTP to let them know we were going to have to cancel, and make sure I "read all the fine print" about my responsibilities related to cancellation. The fine print was reasonable, essentially stating that I had to promptly notify all the trip providers that I was canceling, and obtain whatever refund I could.
I did this, by email whenever possible for the purposes of easy documentation, and submitted my initial claim with BHTP.
I then sort of let things slide for a while. Canceling the trip was emotionally stressful, compounded when COVID came a couple of months later and we had to delay the "replacement' trip indefinitely. Our BHTP rep let me know that I had 1-year from the date of the initial claim to finish submitting documentation, and so I took my time.
Finally, last month (November of 2020) I realized I'd been procrastinating for too long and had better act. I collected all the required documentation. Because our trip was booked independently, we had over 10 individual items that we were claiming reimbursement for. AirBnbs, VRBO's, food and city tours, an EasyJet flight and train tickets, and a short-term rental booked direct with a local company.
When I gathered everything together and put it in a PDF, there were over 90-pages of documentation (receipts, cancellation emails, documentation of the refunds we were able to obtain, credit card statements and more) in addition to our actual claim form.
I summarized the charges in an excel sheet, to make life easier for the claims adjuster, and then sent it off.
I fully expected some back and forth, requests for additional documentation or attempts to refuse our claim on some technicality that I'd missed in the fine print.
I got none of that. This morning, about 3-weeks after submitting our final claim form and documentation, I got a notification that the full amount of our claim (Just under $6k) was sent to my Paypal account.
I would 100% purchase trip insurance from BHTP again, in a second. My interactions with customer service reps were pleasant and helpful, their claim process was not burdensome, and ultimately, our claim was paid promptly and without issue.
We were scheduled to spend Christmas and New Years of 2019/2020 in Europe. We'd bought our airline tickets on miles, so initially didn't plan to even purchase insurance. But, then just a couple weeks before departure, I thought, "Well, stuff happens at the holidays and a lot of our accommodations are non-refundable, so maybe I should get a plan."
2-days before departure, one of our family members had an unexpected medical emergency that prevented us from going on the trip, and required emergent surgery.
I contacted BHTP to let them know we were going to have to cancel, and make sure I "read all the fine print" about my responsibilities related to cancellation. The fine print was reasonable, essentially stating that I had to promptly notify all the trip providers that I was canceling, and obtain whatever refund I could.
I did this, by email whenever possible for the purposes of easy documentation, and submitted my initial claim with BHTP.
I then sort of let things slide for a while. Canceling the trip was emotionally stressful, compounded when COVID came a couple of months later and we had to delay the "replacement' trip indefinitely. Our BHTP rep let me know that I had 1-year from the date of the initial claim to finish submitting documentation, and so I took my time.
Finally, last month (November of 2020) I realized I'd been procrastinating for too long and had better act. I collected all the required documentation. Because our trip was booked independently, we had over 10 individual items that we were claiming reimbursement for. AirBnbs, VRBO's, food and city tours, an EasyJet flight and train tickets, and a short-term rental booked direct with a local company.
When I gathered everything together and put it in a PDF, there were over 90-pages of documentation (receipts, cancellation emails, documentation of the refunds we were able to obtain, credit card statements and more) in addition to our actual claim form.
I summarized the charges in an excel sheet, to make life easier for the claims adjuster, and then sent it off.
I fully expected some back and forth, requests for additional documentation or attempts to refuse our claim on some technicality that I'd missed in the fine print.
I got none of that. This morning, about 3-weeks after submitting our final claim form and documentation, I got a notification that the full amount of our claim (Just under $6k) was sent to my Paypal account.
I would 100% purchase trip insurance from BHTP again, in a second. My interactions with customer service reps were pleasant and helpful, their claim process was not burdensome, and ultimately, our claim was paid promptly and without issue.
Andrew H. would
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Mar 31,2021