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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited Spain rated C&F Travel Insured International
4.50 out of 5
222
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
I wanted to FILE A CLAIM BUT Could not GET ANY RESPONSE FROM THE COMPANY. I tried calling several times and no one answered the phone even after being on hold for ever. Finally I got in touch by email and got paid
Joyce G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback. We are pleased to learn that your claim was paid.

    The travel insurance industry has been experiencing an increased volume of inquires and claims due to the COVID-19 pandemic and have been trying their best to address all requests in the order in which they are received.
    Aug 20,2020
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Plus
Bought this plan for a trip to Spain and had to file a travel interruption claim. It took forever to get in contact with someone to file the claim when we got back. Then it took 2 months for Travel Insured to request additional paper work. Then it took over a month after that to fully process my claim for much less than I felt I was due. No communication during the 3 months besides the request for additional information. Horrible, horrible customer service and a ridiculously long processing time. Then barely an explanation of my claim amount and why it was less than 1/3 of my initial claim. Never again will I purchase a travel insured plan.
Scott B. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
Filed claims for delayed baggage, missed connections and a medical expense. It took over two months, multiple emails and phone calls to get my claims processed. The time between emailing information, the company reviewing it and responding was around 3 weeks. Since additional information was required after my initial submission the process was delayed further. This company required more details (i.e. copies of credit card statements in addition to receipts to substantiate cots incurred) than either the airlines or travel insurance companies I've worked with iin the past. They did finally pay for all the costs I incurred that were covered.
I would not use this company again.
HARRY S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback. We have received the following response from your provider C+F Travel Insured International:

    "We apologize for any frustrations during the claims process. Our goal is to provide the best possible customers service to each and every one of our travelers. We will pass on your feedback to help better our service going forward. Thank you!"
    Dec 16,2019
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I am just very grateful that I didn't have to use the insurance!
Patricia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Fortunately, our trip went very well, I did not get sick or need the health coverage. I was very happy to know I had the coverage and it made me feel more secure and the trip more enjoyable.
Elizabeth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
I travel several 2 week trips per year, planning way ahead! Since I am over 80 years old, it is necessary to insure against some health issue that may come up. It is costly at my age so appreciate the format that "Insure My Trip" lets me use to determine who to cover me each time. This trip C + F Travel had the best choice for what I wanted.
Elizabeth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
We have not had to file a claim, so cannot comment on claims processing. We do like peace of mind while travelling, so have been willing to buy insurance.
Leonard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Glad did not have to file a claim but good to have. Wish there is senior discount and for frequent flyers too.
Evelyn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
We were not able to get our money back on the air as they siad what was going on in barcelona was not terrorism. The airport was closed ,53 people were injured and there were problems all over the city. American Air finally refunded my money. The insurance was useless. We cancelled our trip.
Diane P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your feedback. Unfortunately, civil unrest does not meet the definition of Terrorism in your policy.

    “Terrorist Incident”
    means an act of violence, that is deemed terrorism by the United States Government other than civil disorder or riot (that is not an act of war, declared or undeclared) that results in loss of life or major damage to property, by any person acting alone or in association with other persons on behalf of or in connection with any organization which is generally recognized as having the intent to overthrow or influence the control of any other government."
    Nov 05,2019
C&F Travel Insured International Worldwide Trip Protector
While I did not have a claim on this trip, the coverage provides peace of mind should something happen. I did file a claim on a different C&F policy a year ago and the claim was paid completely, saving me $4,000 of out-of-pocket expenses.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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