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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,964
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Everything went Ok in this trip Though in my previuos trip I got an illness and with Globali went perfectly Ok.
Carlos M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckly it, once again, was not needed, but was there if I did. Acquiring the policy was simple. Will be back again for the next trip planning. Thanks!!
Donald P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I think the cost should be lower for those of us who sign up close to the travel date.
Ann S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
All in all the claim process was fairly good. It took Generali about 7 weeks to settle my claim.
THOMAS J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Plan too expensive with too many restrictions
touraj t. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Generali has provided the following response:

    "We do our best to offer an array of travel plans for our customers, and sorry to hear that you couldn’t find the right coverage to fit your trip's needs. Thanks for your feedback."

    Nov 08,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Good plan - used in the past and made claim thatsaved me money
Ralph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I always take out a great policy before I cruise. Better to have and not need then to need and not have.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
This is the second trip we've purchased travel insurance from Generali. The costs and items covered seemed to be reasonable. I did submit a claim after our first trip, but did not realized any expenses for a covered item had to be incurred while on the trip, not after the trip. Our second trip was to Croatia where I saw a couple of Generali building in various cities. That was reassuring.
Dennis W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great coverage, no need to file a claim but watch for traffic while in GB.
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully, I had no need to file a claim. If things went wrong, and I'm glad to say they didn't, I would have a better idea of how good the plan was.
MAUREEN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Oct 31,2024
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