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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,929
ratings and reviews
97%
recommended
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Cruise
Filed claim
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I don’t really have an opinion since I didn’t need to use the insurance. So I guess it was fine.
Lonnie L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review, and for choosing us!
    Apr 23,2024
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
Generali Global Assistance Standard
Hard to review something I didn’t use.
Lonn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review. Please note, you can use your Plan even if you don't have to file a claim! Generali Global Assistance offers helpful travel services to use, even before your trip. Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.
    Apr 23,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
Generali Global Assistance Preferred
Glad did not have to use.
Joseph V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're grateful for your support and for your choosing us!
    Apr 23,2024
By
on
for a trip to Honduras. Honduras.
The trip included a
cruise
tour
Generali Global Assistance Preferred
For years, I've been using insuremytrip.com to help in planning to buy trip insurance. It's a great service. I had significant problems with the flights on my last international trip and filed a claim with Generali. I found Generali's web site clunky, yet I received my claim payment promptly.
Jean T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your input. We will consider your suggestion it in the future to make your experience with us even better. We are happy that we were able to assist and pay your claim!
    Apr 23,2024
By
on
for a trip to Mexico. Mexico.
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully I did not have to use this; however it was great to know coverage was available if needed for a fair price.
Mary Denise W. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review. We hope you enjoyed your trip!
    Apr 23,2024
By
on
for a trip to Argentina. Argentina.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I have filed a claim in the past and everything was handled efficiently.
Barbara S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.
    Apr 23,2024
By
on
for a trip to Japan. Japan.
Generali Global Assistance Preferred
It was exactly the policy I needed.
Glad I didn't have to use it.
Dianne Z. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback! It's wonderful to hear the Plan met your expectations.
    Apr 23,2024
By
on
for a trip to the Netherlands. the Netherlands.
The trip included a
cruise
tour
Generali Global Assistance Preferred
If the company has the right combination of benefits and price. They will get my business.
Robert F. would not recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs.
    Apr 23,2024
By
on
for a trip to the Bahamas. the Bahamas.
The trip included a
cruise
tour
Generali Global Assistance Standard
Great choice for trip insurance, we had no issues and didn’t file any claims.
Robert H. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're happy to hear we were able to meet your expectations!
    Apr 23,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Standard
Im sure if i had to file a claim it would have been a “painful” and long process!
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use with our plans. Just give us a call at 800-874-2442.
    Apr 10,2024
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