Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Preferred
Thank God we didn't need to file a claim, but the peace of mind was worth every penny. I have a 97 year old father who has had some health issues this fall and I was quite worried about going away. This insurance made my trip possible.
Maribeth Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We felt safely covered while on our trip to Europe. I only wish a stolen or lost cell phone was covered on our plan as this was our only incident. The cost of the plan for two seemed reasonable. I would use Generali again.
BARBARA A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately didn’t need the insurance during our trip but felt confident it would have covered our needs
Sherri C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Waste of money, I won’t buy it again.
Wendy W. would not
recommend this plan to a friend or relative.
-
Angie
We value your feedback, Wendy. We apologize for not meeting your expectations. If we can offer any additional assistance, please call us at 800-348-9505 and one of our dedicated customer service team members will be happy to assist you.Nov 28,2023
The trip included a
tour
Generali Global Assistance
Preferred
Unfortunately, I had to file a claim for a missed trip due to a medical problem. Generali settled my claim quickly, politely, and fully. I am more than satisfied with both Generali and Insuremytrip.com!
Cynthia K. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Good coverage and value. Thankfully it was not needed.
Maureen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
A good plan that covered our risks. Luckily we didn't have any claims.
David S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Price was good for the coverage we got. Did not need to use but I felt me and my wife were covered had anything happened
Kenneth A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We previously had a really good claim experience with Generali and will always consider them for our travel insurance needs
Deborrah Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Warning: Before purchasing and paying any premium for travel insurance make sure you read the actual policy and review EVERY possible reason that that travel insurance company could use to deny your claim.
Michele S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
Thank you for your feedback, Michele. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. While the plan you purchased includes approximately 20 different covered events that can qualify for Trip Cancellation coverage, the plan is unfortunately unable to provide coverage for every event that might cause you to cancel. If there is something specific that you want to be sure is covered, please reach out to us before you purchase your plan. If you have any further questions, please reach out to us at the phone or email listed above.Nov 03,2023