Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
I didn't need file a claim but I had peace of mind if I needed medical or travel assistance.
Kent S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully, I’ve never needed to utilize the insurance on the many trips I’ve insured.
Jane K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I really wanted to take the Lewis and Clark cruise I had scheduled -- but I hurt my knee playing golf and had emergency surgery. No way I could go on my trip. SO easy to file claim on line. And money was Zelled into my checking account within days. Very efficient in handling my claim. No problems at all. I was VERY pleased with this great company.
Michael T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Preferred
I did not file a claim so I don't know how efficient and helpful the insurance company would be in dealing with a claim.
Bonnie B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I had a medical emergency and Generalli arranged all my travel needs. They worked with my family every step of the way!
Excellent company.
Excellent company.
LINDA C. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I felt very confident having this travel plan. I am glad I didn’t have to use it but knew it was there if I had to.
Lorraine G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Your cost is very high along with most companies that offer travel insurance. You're getting rich off those of us that feel we must get trave insurance with all the airline issues in the world. Glad I didn't have a problem. My friend did and says it's a pain putting together all the receipts, etc. to file a claim.
Kathleen L. would
recommend this plan to a friend or relative.
-
Angie
Hello Kathleen, and thank you for your feedback. Our travel protection plans offer coverages and services not found with many flight-only insurance plans sold by airlines including coverage of your entire trip costs. We’re sorry to hear about your friend’s claim experience. If they need any assistance, please have them call us at 800-348-9505 or via email at [email protected].Sep 22,2023
The trip included a
tour
Generali Global Assistance
Standard
I have used Generali several times, they were really good during the pandemic, moving the insurance coverage to new dates. Due to how I book trips, I usually have to pay for the insurance in 2 or 3 payments, airfare, hotels, car hire as these items are booked. I therefore never know the total cost of insurance, but it is essential for peace of mind, I always worry I haven't covered everything and my claim will be denied due to a minor sum not included. I have never had to claim, but insurance is so opaque, it is a concern.
Linda R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have taken out Generali policies several times for our trips. I have only submitted claims twice. The first time I had two claims that were both paid. Most recently I again had two claims. one was paid and the other was denied. While the denial followed the contract guidelines, I was disappointed as the cruise ship recommended I file the claim after they refused to reimburse me for a missed excursion.
GLORIA H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The coverage seemed to be the best available at time of purchase. It met our needs, Fortunately, we didn't have to file a claim.
Edward S. would
recommend this plan to a friend or relative.