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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
It provided the coverage I needed but since I didn't need to use it I cannot comment on the plan's claim process
LAWRENCE B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully did not have to use, but it was reassuring to have insurance.
JEAN A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Good alternative at a reasonable cost as compared to airline offerings.
Zbigniew M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
It gave me peace of mind knowing I have medical coverage in an event of a major medical event. I had a minor medical issue ( cough and sore throat that lingered) that an over the counter meds and a visit to a family physician were adequate. I brought with me a home covid test so I was prepared. My test was negative.
Virginia A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
satisfaction rate means OK.
Masako Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not have to use the plan. Having the peace of mind knowing I had the coverage was invaluable.
DANIEL D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Two days prior to our departure, we requested a supplemental letter confirming coverage under our policy for COVID-related medical expenses. An InsureMyTrip customer rep promptly contacted Generali, and within 24 hours we had our letter. No complaints, great customer service!
David S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
We always use insuremytrip. Nothing like pease of mind while traveling.
Evan G. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The Plan covered everything I wanted and for a decent price. I used customer service when I booked the insurance - the Rep was very helpful.
Richard B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's difficult to rate a plan when there was no claim. I had to cancel our trip due to illness of my son-in-law needing emergency brain surgery. The timing fell into the resorts cancellation policy. Therefore I didn't need to use the insurance.
Karin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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