Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
When France went on their 90 day state of emergency, I called your office. I could not get sufficient information on how coverage would be affected under these circumstances and when. I did not want to cancel. I was just looking for information about my coverage.
Patricia S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The plan was what we needed. We did not need a plan to cancel for no reason at all.
W Anthony M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Even though I did not have the need to use my plan, with all the unrest going on in Europe it gave me peace of mind knowing I had it!
John G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't have use it but it provided security in some worrisome areas
Ronald J. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Submitted a claim for dental extraction due to molar fracture (less than $100), was processed immediately, and received check very fast. During the emergency, we called and spoke to the rep few times, and also via email. Very efficient and extremely helpful. We will definitely buy this insurance again, but the only problem with medical care claim if you have own insurance, you have to claim thru that first. Quite a hassle, so even we have another medical claim (small amount), we decided not to be troubled with submission.
Lii Yun Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Never used the plan (yay), but it was simple to get, the paperwork was easy to read and understand, and the value was awesome. I paid twice as much for a policy with less coverage two years ago before I knew about insuremytrip.
Charles S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We had to cancel our trip due to a health problem of one of our group. She had had some depression before we purchased the insurance, but her depression became so sever that she was unable to travel. Therefore the insurance didn't help us since there was a 6 month pre-existing condition. In the future we will purchase one that covers any cause requiring cancelation of the trip.
Patricia P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I called the hotline for assistance in finding a physician in London. The CSR was very helpful, sending me an e-mail of references, and even followed up later with a call to see how it went.
Susan T. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Generali Global Assistance
Standard
We had some potential issues related to a strike of trains and a cancellation. We contacted the insurance and they were helpful in providing details of what would be needed if we had to file a claim. It provided peace of mind during a stressful time. In the end, we were not effected by the strike.
Philippe C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Totally satisfied. Trip went well. No claims filed.
Marlis S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful