Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Preferred
I compared coverages online when choosing this company. It had the highest medical coverage, which I thought would be important. And the evacuation coverage was adequate. I gave high rating for coverage, although we did not have to use it.
Nancy W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
So glad we had this--came back during gov't shut-down so good to have if flights to DC were cancelled. I assume(?) loss of flight due to this would have been covered.
CLAUDINE S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
We paid over $1000 for a premium policy, then when my wife fractured her foot and we needed to incur cancellation expenses for some of our aggressive trip activities, we discovered you don't cover that situation. I haven't used trip insurance in the past and this taught me that it's still not worth it. I'll save a couple thousand a year in trip insurance costs, take my chances, and save money over the long run.
Dave H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
We did follow up with Generali who advised that you did not file a
claim but called to inquire about reimbursement for two nights of hotel
accommodations and taxi expenses to get you from one place to another while your three companions were hiking. However, these would not be covered expenses under your Travel Delay coverage since the cause of the additional expenses were for an injury sustained prior to coverage which began on your date of departure.
Generali did suggest that you may still wish to submit a claim for reimburse-ment of any prepaid non-refundable travel expenses. Please call the Generali claims department at (800) 541-3522 for additional information.Nov 30,2018
Generali Global Assistance
Standard
Didn't like the way the price changed after advertised cheaper, almost went somewhere else
Michael H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. The cost of the plan is based on the ages of the travelers, the cost of the trip and the duration of the trip. In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Nov 08,2018
Generali Global Assistance
Standard
Very easy to use. We knew exactly the coverage we needed for our trip then it was easy for us to pick the best for us.
Also we appreciated the email sent the day before wishing us a good trip
Also we appreciated the email sent the day before wishing us a good trip
Paula C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Easy to navigate, compare the coverage and good value. I have used this company in the past. Good customer service when I needed to cancel coverage for a prior trip that I never took I plan on using you again
John D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
The coverage that I selected gave me peace of mind. I enjoyed my trip knowing that if something happened I would be covered. Thankfully we did not need the coverage. Encourage anyone traveling to get coverage!
William W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I would have liked to have my policy number highlighted better in the email sent after purchase. I did call the insurance company number to check that I had the correct number before my trip started.
Dorothy M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I like using this company because it ptovides the coverage I need and I can easily buy the insurance online.
Shirley yvonne s. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Home Safe and Sound
Robert K. would
recommend this plan to a friend or relative.
However, there may have been coverage under Travel Delay which offers reimbursement for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred if you are delayed on your Trip for 8 hours or more. However like Trip Interruption, Travel Delay must also be caused by or result from a covered hazard as defined in the policy.