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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,079
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I haved saved a ton of money over the years.
Thankfully, I have never had the need to use it.
Mary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I have always purchased my trip insurance from CSA on Insure My Trip. It is great coverage at a great price.
Walter P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The Insure My Trip people helped me figure out the right plan and coverage. They were patient and walked me through the process. This inspires confidence that if I had a claim, they would be there for me.
Kevin V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't have to use it which is the best outcome.
Robert K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not use it but nice to know it was in place.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I did not need to file a claim. The plan was quite efficient in collecting their premium.
Steven S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I filed a claim and received courteous, efficient and treatment and a speedy payment. I would recommend CSA to other travelers.
Glorianne H. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't have to use it - a good thing! Only can comment that the rates and coverage seemed a great value!
Mark G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Very easy to apply. Didn't have to use the plan but I had peace of mind it would cover
my needs.
FRANK M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I purchased this plan in large part due to the efforts of the agent who ultimately sold me the plan I purchased. However, before I made my final decision, I spoke with an agent who was available when my initial agent was away. Had I been dealing with this person, who was impatient and reluctant to fully address my concerns regarding the policy I was considering, at the beginning of my travel insurance research, I would not have ended up doing business with your company. (I am sorry that I do not have both agents names.) I called you for this trip because I used you for a trip to Cuba in 2016 and was satisfied with my experience. However, your reputation alone, without consistently high quality customer service, will not guarantee you repeat business.
Marcia G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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