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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,079
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Very reasonable plans for travel.
Bernard B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Still get the insurance runaround for rental car.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully we did not have to file a claim, so rating is only guesswork. Having the plan was in fact reassuring knowing if there was a problem help was available.
Maurice M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Your price was competitive with others, allowed us to select the degree of coverage we were comfortable with and gave that piece of mind that made the trip more relaxed. We have already told fellow travelers about your site.
John L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
On our recent trip to Europe, we had a flight delay which caused us to miss our connecting flight from London to Rome. As a result, we were forced to book a later flight at a much higher cost than our previous booking. Upon our return home, we filed a claim with CSA for trip interruption. We were asked a few questions to clarify the basis for our claim, but after a brief time of less than 2 weeks from the time we submitted our claim, a check for full payment was received in full. I would highly recommend travel insurance with CSA and will most definitely buy insurance through them in the future when the need arises.
Robert Q. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Very easy to setup the policy ... comprehensive ... cost competitive.

Great alternative to the cruise line options.
Dana C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not have to use the policy, so it did provide peace of mind, however I don't know how they would handle a claim.
Andrew Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not need to file a claim.
Patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was very reassuring to the coverage was there if needed. Made my trip more pleasurable.
Judy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Coverage seemed good for the price. I can't say anything about the claims paying experience with your company, but I assume it's good. Documentation was complete and helpful to have with me on the trip. Enjoy the full benefit of my premium with no expense on your part except to maintain your website and hire some people to field calls. Thanks.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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