Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Although we have used this plan before, we have never had to make a claim. But, based on reviews & cost comparisons, we have always felt that had we needed to make a claim we would have had no problems in doing so. That "peace of mind" allows us to fully enjoy our vacations.
Kenneth M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I didn't have to use it, but I was comfortable in that I was covered if I did. Priced right/signup easy.
Maryann Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thanks for the peace of mind.
Noe Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Many of our flights were delayed. One required us to stay over night in JFK airport. When I called to ask about our travel delay benefit to pay for hotel, transportation, and food the phone representative told me there was no coverage if the delay resulted from airport construction. Upon repeated questioning she finally said we did have coverage. Other than this, the coverage seems to be a good value.
Sharon S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Good Coverage will purchase again in the future
Mary B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately I didn't need to use the plan but it was there in case of an emergency. Only wish they could be fine-tuned a bit more. I don't need medical but do need repatriation as well as coverage for tour costs.
Judith N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Coverage was adequate for our trip. We did not have to file a claim. It was priced reasonably for coverage given.
James T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunate to not have to use.
Theresa H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Plan appeared to be reasonably price for the coverage provided. Did not need to file a claim. Of course, the true measure of any insurance plan is how well it pays benefits.
Wiliam P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
not easy to reach office when out of country by cell phone and not easy to find a land line to call collect.
bags arrived late and I assume that if we had to buy clothes we were to have purchased them and then send you receipts upon our return? since I have not had to use the policy I am not sure how satisfied I would be.
bags arrived late and I assume that if we had to buy clothes we were to have purchased them and then send you receipts upon our return? since I have not had to use the policy I am not sure how satisfied I would be.
Sheryl A. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy.
You had the following coverage under baggage delay on your CSA Custom plan:
'We will reimburse you, up to the amount shown in the
Schedule (200USD per person), for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
is delayed for 24 hours or more during your Trip. We will
reimburse you up to the amount shown in the Schedule
for expenses incurred during your Trip to locate/track your
delayed Baggage, and to retrieve your delayed Baggage
or to have your delayed Baggage delivered to you. We
will also reimburse you for the cost to launder your clothing
during the time your Baggage is delayed.'Jun 05,2017
Each policy will define certain Hazards that would be covered under the travel delay benefit. CSA states under this definition that any delay of a common carrier (including inclement weather) would be covered. For a delay to be covered at an airport, it must result from an airline or common carrier directly.
Please feel free to contact us at 800-487-4722 in the future if you have any main concerns. Our licensed representatives are available 7 days a week.