Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Our plane to Norway was diverted to Stockholm due to a snowstorm, with the result that we missed our connecting flight to Bergen, and we had to spend the night in the Oslo airport. Because we were unable to get to Bergen, we lost the cost of the hotel we had reserved in Bergen. CSA processed our claim in one day and reimbursed us for the hotel, plus breakfast in the Oslo airport. We were very satisfied with the expeditious service received.
Kenton C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully we did need to file a claim. All went well on our trip. Grateful to have the ease of mind it provided in case something had occurred during our trip.
Ray S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Didn't need it but was comforting to know I had it just in case.
Nancy K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Hard to judge when didn't need to use it.
Patricia S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I think the insurance was an exceptional value for the price. I have used the insurance before and will use it again.
Patsy T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great service, coverage and premium value.
William Milton B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Even though the plan was not used, as I stood at the luggage carousel at the end of the trip waiting to see if my luggage was merely delayed or REALLY lost, I new I would have assistance in recovering the cost of the contents of the luggage. I have to say the 45 minutes later I saw the luggage come up from the unloading area, I had not lost my mind waiting! Thanks.
Emma M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Tried to get information regarding flight cancellation and delay during the end of my vacation and was bounced around. As of today, I have not received call back from the message I left one. Thankfully, our flights eventually took off. Just wondering what kind of customer service I would have received if it was worse.
Leslie B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I never used the plan, but it was easy to obtain online and I felt safer knowing I had it.
Carole M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Placed a call when having possible issues with return air flight to get information. Got bounced around and received no call back.
Jennifer B. would
recommend this plan to a friend or relative.