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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The coverage was adequate. I felt the representatives would be helpful should I need to make a claim.
Sandra F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This plan is the one I buy every summer for our trip. I feel that is the best one for us. I am so grateful I have never had to make a claim, but we have had some close calls, and just having this protection is comforting.
William H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Happy I didn't have the opportunity to use the plan, so I can not really say whether I was satisfied fully.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The website is easy to navigate. There are many options available for insurance, and if you are not sure, the customer service people are very helpful. This is the only website I use for travel insurance and would not consider any other site.
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I purchased the CSA Travel Protection coverage. I thought I might need it and assumed that I would be happy with it. However, I was happy not to need to use the coverage.
Ronda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Covered the needs that were necessary for us.
JOHN K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I can comment only on the matter of ease of purchase, coverage, and cost. The plan provided peace of mind in the event of the need to cancel a non-refundable cruise purchase.
Margaret H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I felt comfortable having this coverage and the price was certainly reasonable.
Bradley D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I would like to see a more reasonable price for trips. Most people never use the insurance but it is good to have just in case.
Nancy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
When I bought the plan I payed $240 but I looked at the same plan a few days later and it was $180. It was disappointing.
Mikhail C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review and feedback. Some insurance companies will base your price partly by determining how close you are to your departure date. The logic is that the less time you have before departure, the less likely you will have a trip cancellation claim. This is likely why you say a lower price when you checked a week or so later. We are available seven days a week to answer any questions or concerns you may have.
    Jun 18,2015
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