Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Hassle free. Customer service representative was professional, knowledgeable, and completed our successful transaction in a timely manner.
Daniel O. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
My husband had to be hospitalized, and we had to cancel our trip. I contacted the cruise-line, airline, and CSA. I submitted all information requested via email, and had a check for my lost expenses in less the 3 weeks. I'm going to use CSA again for a future trip, and I am sure we will not need to, but prevention is everything.
selma w. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
This has been the third time I have insured my travel with CSA. I like that CSA offers many coverage options, and I can tailor the insurance to my needs. I have always found CSA to be very responsive to my requests for information or assistance, and there is never any guess work as to what coverage is included in the plan. Everything is spelled out simply yet concisely. I will most certainly use CSA again for my travel insurance needs.
Susan R. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
The best part was that I didn't have to use it, but felt protected!
Joe M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
The customer service representative that I talked to while purchasing the plan was very helpful and informative. Since we were taking a family of 10 people, if something happened prior to or during our trip, our exposure was huge. The insurance allowed us to have peace of mind that we would be covered.
Betty B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
We cruise every January and buy trip insurance for 2 reasons: we live in Colorado and worry about weather delay, and the second reason is because we care for my 81 year old mother. We want to protect our investment. I never imagined that I would have to file a claim for myself. After our cruise, we flew from Miami to Dallas, where we were supposed to change planes. About 30 minutes into our 3 hour flight to Dallas, I started getting sick. By the time we landed in Dallas I was so sick. We had to be re-booked to a flight the next day. We got a hotel and thought if I rested at the hotel, I would be better. Within 2 hours, I realized I needed medical attention. After several hours in the ER, receiving IV fluids and medications, I returned to the hotel worried about how we were going to pay for the hospital bill. In the middle if the night, I remembered that we had the insurance with medical coverage. As soon as we got home I filed the claim. The claims process was very efficient. I did have to submit hospital and other bills, and it took a couple extra days, but it was worth the wait. Our claim was paid 100% of what we requested, including the entire hospital bill. We will always get our insurance through CSA. Thank you.
Gary W. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Was great to have just in case. Will purchase for next trip. Thanks.
Sanford P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
The InsureMyTrip web site was easy to use, and the CSA Travel Protection documentation was easy to understand.
Bruce A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
We never cruise without insurance from InsureMyTrip because you never know when you may need it. It is easy to buy,
and it gives us peace of mind to enjoy our cruise.
and it gives us peace of mind to enjoy our cruise.
Robert M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
This policy provided us with the security we were looking for at a decent price. Have purchased from you before, and will definitely go with you again!
Barbara C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful