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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Good price and coverage I wanted.
Herman B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily I didn't have any problems or illness during my trip, so I didn't have to file a claim.
When I purchased the insurance I went over things carefully, and felt it would of covered anything I was concerned about, and I have full confidence in this insurance company. I travel often and you can be sure I will be insuring myself again with you.
Bela B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It is a comfort to know that it is available if needed.
Richard O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We made several changes to our itinerary before departure and we were able to easily make the changes necessary to the insurance. This was greatly appreciated. However, there were several price increases to do this, while my daughter's trip insurance with another company did not increase the cost of her insurance for any of our changes.
Celia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. After a policy has been purchased, amendments can typically be made prior to the original departure date. To request a change, please contact our Customer Care department with the order number and let one of our representatives know what you need to adjust. The representative will update your policy to see if these changes will affect your premium. If you are increasing the trip cost or adding days to the length of your trip, you may need to pay an additional charge for the additional coverage.
    Dec 09,2014
The trip included a
cruise
Generali Global Assistance Standard
Thankfully we did not need to file a claim. We insure every trip we take based on the fact that my Mom is 92. It's one of those deals, if she isn't doing well, no matter where I am with my husband, we're going home. With costs being what they are today, regarding the expense of travel,
the cost of the insurance is a great value and even more valuable when you consider the peace of mind.
Roger L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
One of our friends traveling with us stated they had a hard time making a claim.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    CSA Travel Protection appreciates the 5 Star Review. You did not indicate if your friend purchased his/her policy with CSA, but if they are having difficulty with the claims process and they purchased the policy through InsureMyTrip, please advise them to contact us with their order number. We employ customer advocates who can follow up with CSA's claims department on their behalf.
    Feb 26,2016
The trip included a
cruise
Generali Global Assistance Standard
Great peace of mind while cruising outside of the United States.
William D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My husband and I always purchase Travel Insurance, for peace of mind. At our tender age, you never know what will turn up. I was a travel agent for years and tried to help many customers, who didn't purchase the insurance, that alone taught me to expect the unexpected. We went on a cruise so we purchased a comprehensive plan that had trip cancellation, trip interruption, as well as, baggage coverage, terrorism, travel delay, medical and emergency medical evacuation. Best part, is 24-hour emergency assistance. Thank you.
Roger G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The coverage was, on paper, the best we could find at the best price. It gave us great peace of mind. We didn't worry about missing a connection due to a flight delay, or about missing the cruise departure due to flight delays! I expect we will again purchase this insurance when the need arises.
Westley Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The purchase process is quick and easy.
Douglas P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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