For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Our flight cancelled on our return flight after an Alaska cruise . The airline could not get us rebooked on another flight that day and said all hotels near the airport were full . I called the CSA 877 number to see if they could help in getting us a room . It was answered by an automated system. After going through several prompts I left a detailed message about our situation along with the policy number and my mobile number. We are back home now and its has been three days since I left the message with CSA and still no return call from them . I'm glad we didn't have a serious emergency and still awaiting a call . We do NOT recommend CSA Travel Protection !
Kenneth C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I love this site! It is so easy to review various plans and compare different options to get the best price for my needs. I don't always need or want to pay for a Cadillac policy. This is my 3rd or 4th time using the site and only had to file a claim once. It was processed within 3 weeks with no hassle.
Cynthia D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Using this site was a breeze. Was able to compare different policies easily and make an informed decision. Thankfully we did not have to file a claim. This is the third time I have used "InsureMyTrip" and have been satisfied every time, including when I had to file a claim.
Stanley H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
There was no need to file a claim, so cannot comment on claims service.
Todd S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Our cruise around Italy was wonderful, great weather, great sites, and good food. Two situations could have been traumatic but everything worked out fine. Our ship was struck by lightning but was repaired in port. Also, the return flight was cancelled and rescheduled but the airline covered additional unexpected expenses.
ROBERT D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Very glad we purchased the insurance. CSA Travel Protection was good to work with, answered my questions and promptly took care of our claim.
Cynthia Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We spent 3 weeks in France recently and decided we needed to get travel insurance coverage since we discovered our credit card only pointed us in the direction of assistance rather than paying for it.
We felt much more at ease knowing that we were covered should anything untoward happen. Fortunately we had no issues. We found the coverage cost, bang for buck, was very reasonable. We recommend CSA Travel Protection. We got most of the way through our trip before realizing we should have given our CSA policy number to our children should anything happen to us. We recommend anyone else do the same.
Clement B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Very easy to work with, great coverage for the price.
Andrea F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
This plan gave us peace of mind with the higher limits other carriers didn't offer. Car rental was a plus.
MICHAEL A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I appreciated you contacting us before we left with our vital information.
Paul R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)