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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
You guys gave me easy to understand options so I didn't have to buy the Cadillac plan when a Chevy would work just fine.

The industry is notorious for "packing" options that we customers have to take time to "unpack" in order to get what is best for our needs.
Malcolm W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, insurance was not needed. The website was easy to use and took care of all my needs.
MaryLou S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very easy, comprehensive, somewhat expensive.
John B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
While I didn't have a need to use for the coverage I had purchased, I felt that if an emergency occurred, I would be covered.
Eula H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I had no reason to use the plan but I felt little more secure having it.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This was the first time we ever had to file a claim due to medical serious medical reasons. The claim was handled quickly and fairly.
Deborah W. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My wife had to use the ship medical services and CSA covered all the expenses that were not paid for by our private health insurance plan. No hassle and a check covering the difference came back within two weeks of sending in the bills.

We are planning another trip in 6 months and will use CSA again.
Robert E. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I had to use my coverage for medical reasons. I supplied all the needed documentation and obtained the refundable parts myself. Smooth process. Very satisfied with claim response and time to completion.
cheri b. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not have any reason for a claim but it was great to have the peace of mind. I would recommend this to all.
Renu J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It's hard for me to give a review, because, fortunately, I did not have to file a claim......can't give an accurate rating or opinion on something I didn't actually use.
Linda B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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