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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
What a great price for full coverage. Also, grateful for changing my trip coverage from Russia/Ukraine to Western Europe with no hassle or extra costs. Will continue with your company on future trips.
chris h. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Unfortunately my wife took ill and needed emergency care aboard the ship during our vacation. The ships doctor and nurse were terrific and when we contacted the insurance company they were just as good. We had to wait for our Medicare Supplement to handle their part of the claim and as soon as we received our E.O.B. we forwarded a copy to CSA Travel Protection. In a reasonable period of time we received our check. We're so glad that we took the insurance.
Allen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although we had no need to use the plan, we were happy to be covered.
Kathleen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
INSURANCE IS GOOD WHEN YOU DO NOT NEED IT.
Samuel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully, I do not have to claim anything from the insurance company.
Kun Kim W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Just purchasing the plan gave me peace of mind. I'm very thankful that I never had to file a claim. Thank you.
Robert V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
All worked out. I purchased the insurance for "just in case" problems. Everything was fine. It was a piece of mind to have this insurance. I had purchased insurance from CSA before and filed a claim once. I completely trust CSA. Will purchase again when I travel next. Thanks.
JOHN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we did not have to file a claim but it was comforting to know we had coverage if needed.
peggy w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
The cost was fair but not outstanding. No plan seems to have all we need but this had the best options this time. InsureMyTrip is a great resource which I have used several times.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We didn't have a claim - so can't say much about the Program.....and I'm only rating it, because this silly computer program will not let me submit, unless I fill in all the squares. Honestly I have no idea if it's a good Program - as I never asked them to do anything.
William m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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