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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.60 out of 5
6,081
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't need to submit a claim, but working with your website and customer service representative on the phone was a pleasure. We use you all the time.
Amy J L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Fortunately we did not have to use the plan, but well worth the peace of mind.
Carl P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good Plan, just a bit expensive.
Egbert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The cost was more reasonable than most and seemed to offer more benefits. The determining factor was offering a contact phone number in the event of emergency in addition to the contract details. This company stood above others in confidence level. I am a person who missed a trip years ago without travel insurance so I appreciate the peace of mind coverage offers.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I have used this insurance for several trips but never had a claim. It does give me a feeling of security should something go wrong.
Anne T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I did not use the plan but the peace of mind was priceless. I was worried that if our flight was delayed for a covered event we'd miss our cruise. With this policy that would not be a worry!
Kathryn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, we didn't need to file a claim. The trip was great, and it was nice to know that we were comfortably insured should something have happened. I will use your company again on our next trip.
Mansfield M. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Happily I did not need.
RAYMOND Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I was very pleased to have the protection, but so relieved that I did not have to use it. I highly recommend CSA to travelers everywhere!
Claire D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
You are easy to find online. The plans are straight to the point.
CAROL S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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